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Clinical Supervisor (1084)

Expired Job

Institute On Aging San Jose , CA 95111

Posted 3 months ago

You may think "old" when you think of Institute on Aging ("IOA") because we offer services for elders and are a 40+ year institute. but you wouldn't be more wrong. While we do have a long-standing history in the Bay Area, IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

IOA's Community Living Services (CLS) business unit is seeking a Clinical Supervisor to join its team in our San Jose location.

CLS is an innovative and revolutionary healthcare model that allows seniors to live at home longer by transitioning them out of nursing homes and back into the community by partnering with health plans and Medi-Cal. This inventive, nationally recognized model is one of the most promising for seniors to date, transforming their lives by providing them with a higher quality and more independent life and saving millions of dollars for healthcare systems. CLS is IOA's fastest growing division, expanding throughout California. Its employees are dedicated and forward-thinking professionals with a passion for building seniors a better world.

The Clinical Supervisor provide clinical supervision and training of Community Living Services (CLS) Care Management staff including Master's Level Social Workers, Occupational Therapist, and Registered Nurse. The Community Living Services assist individuals with limited incomes transition out of skilled nursing facilities back into the community. Community Living Services supports vulnerable older adults and adults with disabilities who are at imminent risk of institutionalization to remain living safely in the community.


  • Responsible for the clinical supervision, training and evaluation of the Care Management staff participating in the Community Living Services program in collaboration with partner agencies.

  • Participates in the hiring and termination of CLS Care Management staff.

  • Facilitates the day-to-day operations; insuring that appropriate systems are in place.

  • Ensures program and staff compliance with all regulatory requirements,

  • Insures quality care and services.

  • Implements and monitors multiple systems, including records, clinical documentation and personnel. Ensures that documentation is compliant with regulations, policy and procedure manual and is complete and accurate.

  • Organizes and conducts regular care planning and supervision.

  • Facilitates the orientation and training of all new staff, including joint home visits, supervisory meetings and documentation review.

  • Responsible for assessing the educational needs of staff, developing and coordinating an education and training plan that assures a high level of skill and competency in the understanding of case management, community resources and family systems.

  • Establishes and implements Quality Assurance mechanisms to measure and maintain high standards of care and programming, including regular chart reviews and peer review.

  • Develops and maintains collaborative working relationships and cooperative arrangements with community individuals, groups and organizations; takes advantage of opportunities to educate the public and the community regarding CLS services.

  • Responsible for remaining current with changes in Santa Clara County community resources, Medi-Cal and Medicare regulations and procedures that will impact the practice and direction of the program; acts as a resource to CLS staff and IOA staff.

  • Responsible for ensuring that CLS purchase of service funds are used as a last resort and that all community resources and referrals are made prior to the authorization of CLS funds; and for ensuring that CLS funds are used to prevent institutionalization when there are gaps in client care.

  • Provides back-up coverage for clinical staff.

  • Works with local universities to secure and to supervise social work interns.

  • In collaboration with the Regional Director of the Community Living Services, participates in establishing annual goals and objectives relevant to the needs of the programs and in planning, developing and evaluating policies and procedures; actively involves staff in the process.

  • Actively participates in and encourages actions that promote good public relations with clients, their families and the community.

  • Responsible for expanding personal knowledge, skill and attitudes specific to care management, family systems, geriatrics and gerontology, addiction and other relevant management or health care issues.

  • Accepts and performs other related duties and responsibilities as required.


  • Master's degree in Social Work (MSW)

  • Two years' experience working directly with disabled adults and/or the frail seniors.

  • Demonstrates ability to supervise intensive care management staff who work with adults with disabilities at risk of hospitalization, which present with complex medical conditions, mental health diagnoses, substance abuse, as well as physical rehabilitation needs.

  • Demonstrates understanding of behavioral health services and behavioral health interventions.

  • Proven previous training of staff as it relates to the population served through CLS.

  • Demonstrates understanding of the health and psycho-social needs of this population.

  • Displays knowledge of community resources available for this population.

  • Demonstrates ability and willingness to take on program development projects.

  • Proven ability and willingness to provide leadership among peers and mentor junior staff.


  • Licensed Clinical Social Worker (LCSW) designation

We encourage you to learn more about IOA by logging onto

IOA is an Equal Opportunity Employer: minority/female/disability/veteran

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Clinical Supervisor (1084)

Expired Job

Institute On Aging