Clinical Software Trainer, Clinics

Fiscal Year 2024-2025 Position Title Clinical Software Trainer, Clinics Posting Category Staff Department Clinics Posting Number U240073 Posting Link https://www.ubjobs.buffalo.edu/postings/52847 Employer UB Foundation Activities Appointment Term Position Type

Posting Detail Information

Position Summary

The School of Dental Medicine at the University at Buffalo is seeking applications for a Clinical Software Trainer. The clinical software trainer is responsible for preparing, conducting, and evaluating training programs for clinical software, primarily the electronic health record (EHR). Coordinates training with subject matter experts as needed. Writes, updates, and maintains training materials to be used in training programs and as job-specific aids.

Job responsibilities include:

• Prepare and conduct electronic health record training programs for all faculty, staff, students, and residents.

• Determine course content according to clinical and academic objectives.

• Create instructor materials (course outlines, background material, instructional materials, and training aids) for training courses.

• Execute training sessions, webinars, workshops etc. in groups or individually.

• Produce training schedules, written/video training aids, and classroom agendas.

• Creation of reports in the electronic health records.

• Keep and report data on completed courses, absences, issues etc.

• Evaluate results of training programs, assess training needs, and make recommendations.

• Ensure the quality and consistency of training programs and materials.

• Participate in committee meetings for design and planning of clinical software changes.

• Test and provide feedback on clinical software changes.

• Work with the Clinical Software Support Specialist(s) to identify and resolve training issues.

• Assist with the creation and running of reports within the EHR.

• Assist the Clinical Software Support Specialist(s) when required, acting as both an escalation path for them as well as a backup in case of absence or high workload.

• Work with IT and electronic health record admin Team to ensure changes being made are communicated and training material is reflective of the current system and configuration.

• Performs other tasks assigned by clinical operational leadership as needed.

Outstanding Benefits Package

Working at UBF comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit - all in an effort to support your work-life effectiveness. Visit our UBF benefits website to learn about our benefit packages.

About The University at Buffalo

The University at Buffalo (UB) #ubuffalo is one of America's leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

• High school diploma or equivalent combination of education and experience.

• Clinical dental experience required.

• Prior work experience in a healthcare facility.

• Strong written and verbal communication skills, strong attention to detail, ability to utilize various computer programs.

• Demonstrated comfort and proficiency in utilizing various technological tools and platforms, such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and virtual communication platforms like Zoom, Microsoft Teams, or equivalent.

Preferred Qualifications

• Confidential, professional, friendly, and courteous demeanor.

• Excellent time management skills and ability to multi-task and prioritize work.

• Outstanding attention to detail.

• Excellent verbal and written communication skills.

• Experience in a higher education setting preferred.

Physical Demands Salary Range $48,750 - $65,000 Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate. Type Full-Time Campus South Campus Posting Alerts Special Instructions Summary Is a background check required for this posting? Yes Background Check Notification For non-internal applicants: a selected candidate will have to complete and pass a background check prior to appointment.

Contact Information

Contact's Name Asif Abidi Contact's Pronouns Contact's Title Senior Director of Patient Care Contact's Email ahabidi@buffalo.edu Contact's Phone 716-829-6434

Posting Dates

Posted 09/20/2024 Deadline for Applicants Open Until Filled Date to be filled

References

Number of References Required 3 Reference Cutoff Date Instructions to Applicant