Clinical Services Manager - Lcsw

Overview PURPOSE STATEMENT: We're growing Maple Heights Behavioral Health is seeking a Social Worker for Clinical Services Manager to oversee social services and activities therapy.

Responsibilities ESSENTIAL FUNCTIONS:

Provide oversight and support to all clinical operations in areas assigned. Provide oversight and monitor clinical services as it relates to service provision, treatment and access.

Review and analyze clinical and operational performance results. Develop plans for improvement as needed. Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.

Develop and implement behavioral health processes, procedures and policies across programs. Participate in daily, weekly, monthly and annual planning and reporting processes as appropriate. Represent the company at meetings in the community.

Collaborate with other company employees to foster and promote a cooperative work environment. Support compliance by adherence to accreditation standards as well as standards of funding agencies and licensing boards. Demonstrate a positive, empathetic and professional attitude towards customers always.

When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. OTHER FUNCTIONS:

Perform other functions and tasks as assigned Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Master's Degree in Social Work Five or more years' experience in behavioral health services with clinical experience with all target populations (SMI, SED, DD, SUD) required. Three or more years' supervision experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS: Must possess a full LCSW license. CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility. MPL01