Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Clinical Services Manager - Dakotas

Expired Job

Insulet Corporation Sioux Falls , SD 57101

Posted 4 months ago

Position Summary

The Clinical Services Manager (CSM) will work in conjunction with the Territory Manager, Customer Care team and Managed Care team in order to meet the commercial and clinical needs in their territory for the purpose of increasing referrals and sustaining patients on product.


  • Promotes the benefits of insulin pump therapy and sells OmniPod Insulin Management System to providers and patients in group and/or individual sessions or as a continuing education offering.

  • Works in conjunction with Sales, Customer Care and Managed Care to achieve sales goals.

  • Assists with sales events such as pump clinics, pump support groups, info sessions, in-the-office educational events, patient info nights, JDRF walks, vendor days, etc.

  • Supports Top Twenty Accounts and existing accounts and record calls in Salesforce.

  • Evaluates and recommends Certified Pod Trainers (CPTs) and Super CPTs who wish to become consultant CPTs for Insulet Corporation.

  • Assigns patient trainings to CPTs or conducts patient training based on business needs of territory, overall costs of training and timeliness of training.

  • Assists with providing regular product demos to patients and HCPs.

  • Oversees CPTs by seeing them face-to-face and by providing timely product updates and by being a clinical resource.

  • Assists with product training for Sales and Clinical hires.

  • Provides Field Feedback to Manager on field based training of customers and HCPs.

  • Ability to perform administrative duties and turn in on a timely basis.

  • Perform other duties as assigned.

Education and Experience

Minimum Requirements:

  • Bachelor's degree and a minimum of 2 years' experience training and/or managing pump patients.

  • Professional up to date credentials and/or certifications are mandatory: i.e. Certified Diabetes Educator (CDE), Registered Dietitian (RD), or Registered Nurse (RN)

  • State licensure is mandatory as required

Preferred Skills and Competencies:

  • Certified Diabetes Educator (CDE) is strongly preferred.

  • Prior industry/commercial experience strongly preferred.

  • Professional and polished presentation skills.

  • Strong interpersonal communications, both oral and written.

  • Self-started who needs minimal direction; extremely flexible, with good business acumen.

  • Strong contributing member of the commercial team.

  • Credibility and contacts within the diabetes community.

  • Proficiency with computers.

Physical Requirements:

  • Valid driver's license required. Must reside within the geographic area of the assigned area. This position requires regular business travel mostly by car within a set geographic region.

  • Overnight travel and amount of air travel varies by territory, typically 2 5 overnights per month.

  • The work environment will be the HCPs offices, clinics, home office and car. Some lifting (up to 30 pounds) may be required when sending or receiving shipments, in handling samples, supplies or literature, and transport of laptop computer.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Associate Research Project Manager Clinical Research Serv Admin

Sanford Health

Posted 2 weeks ago

VIEW JOBS 11/29/2018 12:00:00 AM 2019-02-27T00:00 Job Title: Associate Research Project Manager | Clinical Research - SERV ADMIN | Sioux Falls City: Sioux Falls State: South Dakota Department : CLINICAL RESEARCH - SERV ADMIN Job Schedule: Full Time Shift: Days Hours Per Shift: 8 hr JOB SUMMARY Associate Project Manager supports the management of projects to improve project planning coordination under the direction of a Program/Project Manager. May also oversee planning, implementation, and tracking of small-scale projects. Provides overall coordination for project work and integration of efforts of various project teams. Assists in resource allocation while following established standards and methods for project management. Attends project meetings and assists with determination of project requirements. Assists in development of project plans and schedules. Utilizes project administration tools to monitor project plans, work hours, budgets, and expenditures. Provides day-to-day support to projects ensuring all deliverables are at an acceptable level of quality before proceeding to the next. Assists in identifying, assessing, and facilitating resolution of business and technical problems/issues/risks. Assists in post-close analysis of process improvement for future projects. Under the direction of a Program/Project Manager, assists in the development procedures, processes, and milestones while working with management staff to resource projects accordingly. Develops and maintains productive working relationships with project team and third party service providers/vendors integral to project delivery. Ensures effective communication between all members of the project team by ensuring timely and appropriate generation, collection and dissemination of project information. Requires proficiency in Microsoft Office suite and a working knowledge of Visio and Microsoft Project. May require occasional travel between work sites. POSITION RESPONSIBILITIES Demonstrates a basic understanding of organizational project management practices and tools. Assists in detailed project plans including cost, schedule, and resource requirements. Describes the key objectives, phases and deliverables of a current project. Documents project meetings, particularly status reports on deliverables and next steps. Utilizes specific approaches and tools for checking and cross-checking outputs. Demonstrates a basic understanding of the concept of collaborative processes.Delivers written and oral communication, responds to questions and concerns, and produce specific outcomes and impact. Under guidance, prepares status reports for client management. Seeks guidance in detecting and addressing priority conflicts. DEPARTMENT DETAILS Additional department details are not required at this time. QUALIFICATIONS Certified Associate Project Manager (CAPM), Project Management Certification (PMP), or equivalent advanced training inproject management preferred. Specific to Sanford Research - Project Management Professional (PMP) certification desired.Certification through Association of Clinical Research Professionals (ACRP) or Society of Clinical Research Associates(SoCRA) preferred. An unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state preferred. Depending on area, may require valid driver's license. Bachelor's degree required. Minimum of two years' progressively responsible work experience, preferably in stewardship projects or programs. Must have project management experience across full project lifecycle. About Sanford Health: At Sanford Health, we are dedicated to the work of health and healing. Every day, we show that commitment by delivering the highest quality of care to the communities we serve. We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities. In addition to strong clinical care, we are also committed to research, education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases. We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world. The entire team at Sanford Health recognizes the value of healthy families and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to . City: Sioux Falls State: South Dakota Job Function: Research Job Schedule: Full Time Shift: Days Req Number: req27306 Sanford Health Sioux Falls SD

Clinical Services Manager - Dakotas

Expired Job

Insulet Corporation