Clinical Services Director

Work Boldly. Live Brilliantly.

At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels us to keep moving forward.

Job Overview

The Clinic Director is responsible for the administrative and business management of a mid-to-large clinic (30-50 FTEs) or multiple clinics (with a total of 30-50 FTEs), providing ambulatory patient care and direct planning, development and implementation to achieve organizational goals: Patient Experience, Quality and Population Health, Affordability and, Clinic Team Wellbeing. Working closely with site medical director, clinical and/or non-clinical managers and supervisors ensures daily operations achieve a high-quality, patient-focused primary care services for Senior Care, Adult Medicine, Pediatrics, Women's Health, and some specialty services. The clinic director will lead engagement and development of all primary care clinic leaders and frontline staff to ensure clinic achieves safe, comprehensive, high quality, accessible, affordable and patient centered primary care across the continuum of care. The clinic director will comply with local, state, and federal requirements, inclusive of accreditation standards. The clinic director will collaborate with providers, nursing and front office leaders to develop and update evidence based clinical practice practices that are aligned with institutional policies and needed practice changes.

The clinic director will report up to Associate Vice President (AVP) of Regional Operation and will be accountable to ensure clinic achieves budget, fiscal performance, and employee engagement. The clinic director will work closely with AltaMed departments to address clinic needs such as integrating new services/operations with provider and nursing evidence based standards, service priorities and quality performance/outcomes measures, as well as with enterprise goals and objectives. The clinic director is expected to collaborate with the patient access team and patient service center to ensure timely access to care. The clinic director will lead projects and PDSA (plan-do-study-act) models to begin and scale projects with regional support. This role will serve as a mentor for assistant clinic directors.

Minimum Requirements

1.Bachelor's degree or 5 years of experience in a directly related healthcare field required.

2.Minimum of 3 years in ambulatory care or other relevant healthcare experience required or a minimum of 3 years in a leadership capacity required.

3.Bilingual English/Spanish preferred.

Benefits & Career Development

• Medical, Dental and Vision insurance

• 403(b) Retirement savings plans with employer matching contributions

• Flexible Spending Accounts

• Commuter Flexible Spending

• Career Advancement & Development opportunities

• Paid Time Off & Holidays

• Paid CME Days

• Malpractice insurance and tail coverage

• Tuition Reimbursement Program

• Corporate Employee Discounts

• Employee Referral Bonus Program

• Pet Care Insurance