Clinical Secretary (Ft), Primary Care - Days

Dartmouth-Hitchcock Concord Lebanon , NH 03766

Posted 1 week ago

Full-time, 40-hour per week position -

This is a temporary position from December 2018 to April 2019


Reviews, processes, and tracks all referrals for services delivered by providers.


  • Responds to patient calls providing general information and education.

  • Supports providers and staff in addressing patient questions/concerns. Provides instruction/support to providers and staff on communicating with patients regarding these questions or concerns.

  • Acts as liaison between primary care physicians & specialists outside D-H.

  • Implements and monitors D-H policies and procedures. Participates in initiatives to improve the referral management process.

  • Performs other duties as required or assigned.

Minimum Qualifications:

  • High school graduate or equivalent with 1 year of experience in provider office.

  • Knowledge of insurance benefit programs and medical terminology.

  • Ability to effectively interact with providers, staff, patients and insurance plan representatives a must.

  • Able to prioritize tasks.

  • Must have prior computer experience, excellent communication skills, and attention to details.

Required Licensure/Certification

  • None
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Clinical Secretary (Ft), Primary Care - Days

Dartmouth-Hitchcock Concord