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Clinical Secretary (Ft), Otolaryngology - Days

Expired Job

Dartmouth-Hitchcock Concord Nashua , NH 03060

Posted 3 months ago

40 hours/week - Otolaryngology

Nashua, NH

Reviews, processes, and tracks all referrals for services delivered by providers.

Responsibilities:

  • Responds to patient calls providing general information and education.

  • Supports providers and staff in addressing patient questions/concerns. Provides instruction/support to providers and staff on communicating with patients regarding these questions or concerns.

  • Acts as liaison between primary care physicians & specialists outside DH.

  • Implements and monitors DH policies and procedures. Participates in initiatives to improve the referral management process.

  • Performs other duties as required or assigned.

Minimum Qualifications:

  • High school graduate or equivalent with 1 year experience in provider office.

  • Knowledge of insurance benefit programs and medical terminology.

  • Ability to effectively interact with providers, staff, patients and insurance plan representatives a must.

  • Able to prioritize multiple tasks.

  • Must have prior computer experience, excellent communication skills, and attention to detail.

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Clinical Secretary (Ft), Otolaryngology - Days

Expired Job

Dartmouth-Hitchcock Concord