Clinical Secretary (Pt), Orthopaedics - Days

Dartmouth-Hitchcock Concord Lebanon , NH 03766

Posted 3 weeks ago

Reviews, processes, and tracks all referrals for services delivered by providers.

Responsibilities:
A listing of the key responsibilities

  • Responds to patient calls providing general information and education.

  • Supports providers and staff in addressing patient questions/concerns. Provides instruction/support to providers and staff on communicating with patients regarding these questions or concerns.

  • Acts as liaison between primary care physicians & specialists outside DH.

  • Implements and monitors DH policies and procedures. Participates in initiatives to improve the referral management process.

  • Performs other duties as required or assigned.

Minimum Qualifications:

  • High school graduate or equivalent with 1 year experience in provider office.

  • Knowledge of insurance benefit programs and medical terminology.

  • Ability to effectively interact with providers, staff, patients and insurance plan representatives a must.

  • Able to prioritize multiple tasks.

  • Must have prior computer experience, excellent communication skills, and attention to detail.

Required Licensure/Certification

Skills:

None


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Clinical Secretary (Pt), Orthopaedics - Days

Dartmouth-Hitchcock Concord