Clinical Scheduler

Clinical Scheduler

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The successful candidate:

The Clinical Scheduler is responsible for the coordination and scheduling of patient care appointments including provider appointments, labs, testing, diagnostics, treatment modalities, procedures, and follow-up appointments. The Scheduler effectively collaborates with clinical and non-clinical departments, providers, and patients to coordinate and schedule patient care appointments, ensuring alignment with provider availability and patient preference, while completing necessary documentation to support pre-certifications of treatments and procedures.

This role will be assigned a variety of complexity in scheduling assignments and receive direction from physicians or other qualified clinical personnel involving more complex patient scheduling needs

JOB QUALIFICATIONS

Experience: 2 years of professional experience, preferably in healthcare. Experience with multifaceted online computer applications, preferably clinical scheduling

Special Skills

• Analytical with strong problem-solving skills

• Strong computer skills,

• Knowledge of medical terminology

• Advanced written and verbal communication skills as well as high level customer service skills

• Strong interpersonal, leadership, and teambuilding skills

• Excellent organizational skills and ability to manage multiple priorities and responsibilities.

• Efficient, reliable, flexible, goal oriented and adaptable to change, while maintaining high productivity levels

• Ability to be empathetic and resolve conflict/barriers; Ability to handle difficult situations and escalate when necessary

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here: Benefits Information