We are World Courier, an AmerisourceBergen Company; World Courier is a provider of premium logistics services and the leading global specialty supplier of transportation, storage and distribution services for multinational biopharmaceutical clinical trials. With more than 2,500 employees in more than 50 countries, we combine our global reach with a local presence.
The Clinical Sales Operations Associate handles client inquiries regarding the logistics of clinical trials, including
quotes, packaging, and transit times.
Answering calls/questions directed to the Clinical Trial Logistics Department.
Providing budgets based on client completed Clinical Trial Questionnaires (CTQ), which includes:
Determining transit times from pickup to delivery, and routing options.
Providing clinical trial sites with paperwork, packaging, instructions, and support before and throughout the project/trial.
Entering and maintaining clinical trial information into BioSTAR.
Supporting sales representatives in creating quotes (for clinical trials and all other types of shipments) and gathering logistical information for clients; work with sales to troubleshootspecific clinical trial issues.
Client specific reporting (ie Quest Diagnostics).
Internal auditing (New and Expired Studies report).
Excellent communication skills
Ability to multi-task
Sense of urgency
Strong geography knowledge
Amerisourcebergen Corporation - Corporate