Clinical Research Site Manager

Radiant Research Mesa , AZ 85205

Posted 3 months ago

Job Summary

We are seeking a Site Manager to join our team in Mesa, AZ!

The Site Manager (SM) provides on-site, daily leadership with the execution and coordination of clinical research activities according to the organization's SOPs, ICH/GCP and FDA guidelines.

Role Responsibility

  • Utilizes universal precautions insures others are using universal precautions, obtains and maintains certification for the handling of potential infectious fluids and maintains safety for self, patient and others around them;

  • Work under direction of principal investigator. Must be a leader at the site and available to assist and guide staff in the activities of a research site. Responsible for guiding site through leadership skills and positive attitude;

  • Select, coach, counsel and develop all site staff to ensure they possess the necessary knowledge and skills to achieve operational and revenue objectives;

  • Develop and maintain effective leadership and working relationships with all site personnel in accordance with the Company's policies and procedures;

  • Conduct weekly site meetings to communicate information, provide continuing education, training and enhance teamwork;

  • Monitor and ensure site compliance with company policies and procedures, quality assurance guidelines and all federal, state and local laws;

  • Evaluate new operational methodologies that would increase efficiencies, provide competitive advantage and reduce costs;

  • Develop succession and training plans for all direct reports and assist or conduct annual performance appraisals;

  • Plan and organize the site to optimally meet the customer's needs. Analyzes collected data to identify patterns and trends for opportunities to improve client care/service performance;

  • Ensures site is maintained in an attractive, safe and efficient manner;

  • Continually seek to improve site operations to enhance efficiencies to improve the overall profitability of the site;

  • Perform quality reviews to ensure the adequate execution of protocols and ensure adequate site staff training as needed;

  • Assist with the development and implementation of corrective and preventive actions to maintain a high quality site;

  • Provide leadership and manage the study recruitment to ensure enrollment goals are met or exceeded. Generate reports for supervisor on patient enrollment and tracking. Tabulate enrollment statistics and implement immediate actions to correct any inadequacies in reaching site's enrollment goals;

  • Direct and guide site staff on study specific tasks. Assist in training staff;

  • Becomes thoroughly familiar with the protocol, case report form, informed consent, source documentation, patient diary (when applicable), and study medication(s) for the assigned research studies at the site;

  • Adhere to GCP, ICH, NIH, HIPAA, FDA Regulations and SOPs and provides guidance to site staff on adequate compliance;

  • May assist in the maintaining ongoing regulatory documents;

  • Establish rapport with sponsor representatives and maintains frequent face-to-face, written and telephone contact with various persons involved in the study, including but not limited to the patients, relatives/friends of the patients, doctors, pharmaceutical sponsors and all levels of the company;

  • Serve as Study Coordinator for a number of clinical trials as dictated by the site's needs;

  • Facilitate the completion and timely return of questionnaires to the Business Development department;

  • Perform basic lab procedures, such as: blood specimen collection, centrifuge operation, storing and shipping of lab specimens, accountability of specimens and notification of courier for specimen pick-up, schedules patients, obtains informed consent, administers study medications;

  • Perform appropriate research protocol procedures which may include, but are not limited to: vital signs, pregnancy tests, blood collection and processing, ECGs, and alcohol breath tests and pain assessments;

  • Ensure study related reports and patient results are reviewed by an investigator in a timely manner and the investigator is providing adequate Principal Investigator oversight to ensure patient safety and compliance with the regulations;

Ideal Candidate


  • BA/BS and a minimum of 2 years of experience as a Clinical Research Coordinator, or an equivalent combination of education and experience, is required.

  • Leadership experience is preferred.

  • An RN credential is a plus.

  • Certification as a Clinical Research Coordinator is preferred.

  • Exceptional organizational skills, attention to detail and follow through;

  • Strong proficiency in Microsoft Office programs (Outlook, Word) and Web applications;

  • Ability to type proficiently (35+ wpm);

  • Excellent verbal and written communication skills;

  • Well-developed interpersonal skills and the ability to work well independently as well as with co-workers, peers, supervisors and external customers;

  • Ability to effectively and efficiently handle multiple tasks simultaneously with precision and adapt to changes in responsibilities and workloads;

  • Must be professional, possess a high degree of urgency and self-motivation, and have a strong work ethic;

  • Must possess a high degree of integrity and ability to maintain confidentiality with HIPAA guidelines, patient matters and other confidential information;

  • Must be a strong leader, set the example and willing to train others.

Package Description

Synexus offers a comprehensive benefits package that includes medical, dental, and vision insurance offerings, life and disability insurance offerings, 401K, paid time off, and various other benefits and discount programs!

Synexus is an Affirmative Action and Equal Opportunity Employer.

About Synexus

Join Synexus as we expand and become an important part of a well-respected and growing company that believes the details of your career are every bit as critical as the work you do!

Synexus is the world's largest site network, with more than 195 sites and 1,500 employees globally. We provide customers with access to more than 100 million patients in key clinical development markets including Europe and the United States. Synexus is the leader in outsourced trial management services to the pharmaceutical, biotechnology and medical device industries. We have completed over 2,500 clinical trials in our 20+ years and operate from over 80 site network locations across the US!

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Clinical Referral Specialist

Banner Health

Posted 3 days ago

VIEW JOBS 8/22/2019 12:00:00 AM 2019-11-20T00:00 Nurses play a critical role in patient care. They're the smiling faces patients see when they're sick; they're advocates for the patients and their families. Truly, they are the heartbeat of a hospital. We care about you, your nursing career today and your future. Great options and great opportunities. Banner Desert Medical Center is seeking great candidates to join the Centralized Referral Center, working 3, 12-hour shifts a week, sharing in weekend and holiday coverage. Hours will be 12:00p - 12:30a. This position qualifies for full benefits. The ideal candidate will have a strong ability to multitask and prioritze in their role, as the Centralized Referral Center operates as a virtual Emergency Room, helping to triage patients and place them throughout the organization and with external partners. Successful candidates typically have a background in the ED or ICU. If this is you, apply today! Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. * -- About Banner Health Corporate Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. About Banner Health Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. * -- Job Summary Provides comprehensive care coordination for patients as assigned, including initiation and coordination of incoming and outgoing transfers for higher/lower level of care and/or specialized treatment modalities from outreach or network entities. This position secures required specialists and/or following physicians, assessment and triage for appropriate level of care, financial assessment and referral. This position also carries out market strategies to obtain referral of clients from third part payers and physicians in liaison role. Essential Functions * Evaluates the medical necessity and appropriateness of care, optimizing patient outcomes. Assesses patient admissions and continued stay, utilizing standard criteria. * Coordinates patient placement among multiple outreach and network facilities for admissions and transfers. Coordinates safe patient transfers according to established operational processes and guidelines in place for all service lines at each facility. Alerts staff at appropriate entity/agency of incoming/outgoing patients, scheduling bed/services, performs clinical and financial screening of referred patients and coordinates transportation. Serves as a liaison with other departments, leaders and presiding physicians regarding process improvement opportunities for patient flow, patient transfers and efficacy of communication process. * Manages individual patients across the healthcare continuum to achieve the optimal clinical, financial, operational and satisfaction outcomes. Serves as a liaison for the continuum of care including preadmission, hospitalization and community follow-up, depending on work assignment. * Maintains process for assessing current referral patterns for selected target areas by identifying physician referral patterns, health related community events, established physician practices and major gatekeepers in outreach and network communities. Establishes and promotes collaborative relationships with physicians, payers and other members of the healthcare team, including non-Banner entities (vendor management). Seeks opportunities to increase the growth of business within the assigned communities, identifying and cultivating potential referral sources relevant to the population served. * Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements. Provides outcome data with targeted audiences including physicians, medical case managers, rehabilitation professionals, insurance adjustors and industrial representatives. * Serves as a resource to other staff members and promotes a collegiality between staff physicians and leaders. Participates in interdisciplinary healthcare teams to facilitate the integration of managed care concepts within the daily practice standards. Acts as a consultant within the organization and in the community. * Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies. * May supervise staff depending on work assignment. Minimum Qualifications May require a current valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice. May require a current Physical, Occupational or Speech Therapy license within the State of practice. Requires knowledge typically achieved with three years of experience in the care of the population served, as well as experience in clinical care operations, case management and/or patient throughput. Must have a working knowledge of hospital operations, medical/nursing staff procedures, hospital and community resources. Must demonstrate critical thinking, conflict resolution, time management, and problem-solving skills. Requires excellent communication skills and an ability to interact well across departments, facilities and organizations. Excellent organizational and human relations are required to maintain good rapport and effective working relationships with internal and external customers. Preferred Qualifications Bachelors degree in nursing or healthcare related field preferred. Additional related education and/or experience preferred. Banner Health Mesa AZ

Clinical Research Site Manager

Radiant Research