Clinical Quality Specialist II (Emergency Department)

Expected Starting Salary Range: 37.18 - 47.10

Cincinnati Children's Hospital, a nonprofit academic medical center established in 1883, is one of the oldest and most distinguished pediatric hospitals in the United States. We offer comprehensive clinical services, from treatments for rare and complex conditions to well-child care.

In the 2023-2024 U.S. News & World Report survey of best children's hospitals, Cincinnati Children's ranked No. 1!

The James M. Anderson Center for Health Systems Excellence is currently seeking a Clinical Quality Specialist to provide leadership and support for a variety of quality improvement initiatives and collaborate with unit based teams to achieve transformational and sustainable change in outcomes.

We invite you to consider joining our team of talented Clinical Quality Specialist! In these key roles, you will use quality improvement (QI) methodology to improve outcomes, mentoring and coaching to build unit improvement capability, promoting evidence-based practice, preparing accurate and timely reports using basic statistical tools, and collaborating with area leaders to ensure alignment with strategic improvement priorities.

REPRESENTATIVE RESPONSIBILITIES

• Quality Improvement

Utilizes quality improvement (QI) methodology to improve outcomes. Participates in the development of specific, measurable, actionable, relevant, and time-bound (SMART) aims, key drivers and interventions for strategic projects.

Coaches unit-based teams in the development of SMART aims, key drivers and interventions for unit based projects.

Coaches others to consider reliability principles when determining interventions. Designs PDSAs, facilitates PDSA cycles and documents results. Coaches others to utilize QI tools including but not limited to flow diagrams, modified FMEA and pareto charts.

• Data Collection

Designs data collection tools and teaches team member how to utilize those tools. Prepares accurate and timely reports using basic statistical tools.

Demonstrates the use of statistical techniques to measure and analyze the variation in processes. Selects appropriate charts to display data. Produces regular status reports on the progress of quality improvement initiatives and regulatory requirement to unit leaders and staff to keep them apprised of progress, potential barriers, lessons learned, and related topics.

• Leadership

Demonstrates leadership and consultation to promote evidence based practice. Ensures that interventions are based on the most recent high quality evidence.

• Collaboration

Collaborates with unit leaders to prioritize unit based quality improvement projects to assure alignment with organizational goals. Demonstrates the ability to manage a portfolio of improvement projects.

• Leadership and Knowledge

Understands health care systems, clinical processes, terminology and regulatory requirements. Demonstrates leadership to ensure quality patient care outcomes.

Demonstrates the ability to coach and mentor unit leaders and staff to utilize quality improvement methods. Coach and mentor Cincinnati Children's managers and staff to utilize quality improvement methods. Provide education and coaching to unit staff and teams through individual and/or team sessions. Provide coaching services to improvement science students to assist them in the learning and application of QI methods, models and theories.. Serves as a preceptor for Quality Improvement Specialist Clinical I.

EDUCATION/EXPERIENCE

Required:

• A BSN or Bachelors' in related health care field plus a Master's degree required.
• 2-5 years progressive clinical leadership experience along with experience with Process Improvement, CQI, Six Sigma, Lean or TQM techniques required.

Preferred:

• Facilitation experience with clinical teams, including physician participants along with prior operational and supervisory experience within a complex medical center strongly preferred.

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).