Clinical Quality Specialist-Full-Time

Location Overview: The future of rehabilitation is here. Brooks offers a unique and powerful opportunity for healthcare workers. With individualized clinical programs, you can see the positive impact you are making as patients progress toward functional independence each day. Brooks Rehabilitation Hospitals provide excellent service to patients who are recovering from injuries such as brain injury, stroke, spinal cord, neurologic, traumatic and medically complex conditions. Join our amazing team and collaborative culture focused on growth and education. Help us make the difference as we empower patients to achieve their highest level of recovery.

Full-Time Position 8am-5pm

Location: 3599 University Blvd S., Jacksonville, FL 322166 but will travel to our Bartram Campus

Position Summary: Under the direction of the System Director for Quality & Patient Safety, the Clinical Quality Specialist will monitor clinical documentation accuracy and apply performance improvement and quality principles to outcome and process measures within the Inpatient Rehabilitation care setting.

Job Responsibilities:

• Reviews and facilitates modifications to clinical documentation through concurrent (pre-bill) interaction with providers and other members of the healthcare team. Promotes capture of clinical severity to coded data by HIM team that supports the inpatient rehabilitation levels of service and complexity.

• Communicates with the interdisciplinary team either through discussion or in writing (e.g., formal queries) regarding missing, unclear, or conflicting health record documentation, and clarifies the information as warranted.

• Educates providers about identification of disease processes that reflect complexity and acuity in order to facilitate accurate application of code sets.

• Demonstrates an understanding of complications, comorbidities tiers, RICs, IGC, case mix group on the billed record, as well as the ability to impart this knowledge to providers and other members of the healthcare team.

• Gathers and analyzes information pertinent to documentation findings and outcomes, and uses this information to develop action plans for process improvements.

• Analyzes quality trends and collaboratively creates action plans for performance improvement surrounding acute care transfers/hospital readmissions with consideration at the hospital, unit and patient specific trend levels.

• Patient safety indicators including falls, healthcare associated pressure injuries, infections

• Functional improvement outcomes

• Other quality measures as identified or regulated

• Provides analysis and guidance for improving and maintaining quality components for USNWR/Newsweek publically reported metrics to achieve best in class rankings.

• Assists with the annual AHRQ Survey of Patient Safety Culture process and facilitates results review, reporting and action planning with leadership for improved performance.

• Identifies performance improvement opportunities and develops processes, procedures, and policy to support these initiatives.

• Evaluates workflow processes utilizing lean strategies, process mapping, and performance improvement principles to identify opportunities and efficiencies.

Job Qualifications:

• Bachelor's degree.

• Florida RN license with a minimum 5 years' acute care or inpatient rehabilitation clinical expertise preferred but required.

• Quality or process improvement experience required.

• Quality certification (CPHQ, Lean, Six Sigma) preferred; or ability to acquire.

• Proven analytical and problem-solving abilities.

• Proven documentation skills.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Good written, oral, and interpersonal communication skills.

• Highly motivated and self-directed.

• Keen attention to detail.

• Team-oriented and skilled in working within a collaborative environment.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay

• Comprehensive Benefits package

• Vacation/Paid Time Off

• Retirement Plan and Match

• Employee Discount Program

• Educational Assistance

• Professional Development Programs

Brooks Rehabilitation is a designated Magnet Hospital. This elite symbol recognizes our health-care organization is committed to the highest level of professional nursing practices, quality patient care, and dedication for a supportive and engaging work environment.