Clinical Quality Project Manager, 40Hrs, Days

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Exemption Status:

Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8am-4:30pm

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

24030 - 6212 Office Quality Patient Safety

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.

We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.In collaboration with hospital and department stakeholders, designs Medical Center or Medical Group -wide improvement projects and initiatives as well as department-specific projects, and provides support as necessary.

2.Effectively manages projects to completion, including establishing team, project plan, timeline and clearly identifies deliverables.

3.Establishes and implements project metrics, adjusting team activities as necessary to ensure success of the project.

4.Escalates barriers as appropriate to ensure timely and measurable success of the project

5.Creates regular project communications materials for key constituencies; prepares reports for department leaders and stakeholders. Analyzes and produces compelling reports for internal audiences.

6.Work will include visiting patient care floors to understand operations and workflows as part of quality improvement efforts

II. Position Qualifications:

License/Certification/Education:

Required:

1.Bachelor's degree in Business, Healthcare or related field.

2.Must have driver's license to move from one campus to another as necessary.

Preferred:

1.Master's degree in Business, Healthcare or related field

Experience/Skills:

Required:

1.Five years related work experience in Business, Healthcare or related field.

2.Three years of project management experience.

3.Ability to multi-task, trace progress and quality of project plans, as well as on-going work.

4.Must be able to work independently and function as a team member who fosters effective communication and coordination of department efforts.

5.Must show willingness to be flexible and adaptable to change in priorities.

6.Strong organizational skills and excellent communication skills, both verbal and written.

7.Proficiency in Microsoft office Suite products, particularly with Powerpoint, Excel and Word, in addition to working knowledge of Access.

Preferred:

1.A working knowledge of patient centered care principles, performance improvement standards and methodology, and Lean Management principles

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Work will include visiting patient care floors to understand operations and workflows as part of quality improvement efforts

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are:

Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.