Clinical Quality Improvement Advisor - Quality Administration

Health First Melbourne , FL 32901

Posted 11 months ago

Health First is growing and thus our Quality and Clinical Risk Department is expanding! It's an exciting time to be at Health First. Join us as we take innovation, quality improvement and patient experience to the next level.

Competitive Salary, Robust Benefits & Relocation Assistance and/or

Sign-On Bonus Available*


To be fully engaged in providing No Harm / Quality, Customer Experience, and Stewardship by working to:

  • Provide expert process improvement leadership and management of strategic quality improvement initiatives across the IDN to promote highly reliable care that is safe, timely, effective, efficient, equitable and patient-centered.

  • Provide consultation, facilitation and direction for clinical quality performance improvement programs under the direction of the system Senior Vice President/ Chief Quality Officer.

  • Support system-wide process improvement teams by facilitating the use of performance improvement tools and techniques.

  • Support use of processes adherent to national guidelines and best practices across the IDN as appropriate to drive desired outcomes


  • Under the direction of the Chief Quality Officer, leads IDN-wide improvement initiatives using data driven strategies and Lean techniques to achieve and sustain strategic goals

  • Promotes process management as a key managerial paradigm to improve the stability and capability of processes in order to provide highly reliable care that is safe, timely, efficient, effective, equitable and patient-centered.

  • Foster a systematic approach to process design, including appropriate performance measures, to ensure processes meet key requirements and unwarranted variation is reduced across the system.

  • Identifies and facilitates the use of appropriate analytics, improvement tools and techniques to promote optimal, data-driven improvement results with coordination and sharing across the IDN.

  • Applies facilitation expertise in the role of coach, facilitator, initiative manager and member of performance improvement tams and committees.

  • Able to identify the best-suited mechanism for improvement based upon complexity of problem from a simple "just-do-it" PDSA to large Kaizen event.

  • Effectively manages a portfolio of improvement initiatives with documentation of supporting guidelines, cause maps, outcomes & processes measures, action plans and sustainment plans & measures.

  • Trains clinical improvement initiative team leaders and members in appropriate methods and tools for quality and performance improvement.

  • Assesses the project delivery, completeness, and alignment with objectives and goals. May also assist the CQO with Quality Division administrative projects, as assigned.


  • Education: Bachelor degree in a process/performance improvement discipline, healthcare or business. Master degree preferred.

  • Certification: Lean Six Sigma Black certification. Master Black Belt preferred.

  • Experience: 3-5 years of applying and teaching CQI, TQM and/or LSS and expert level use of all related tools including Kaizen facilitation, A3 problem solving, statistical process control and data analytics. Direct experience leading hospital clinical improvement projects strongly preferred.


  • Manual dexterity and good eyesight.

  • Able to endure >8 hour moderate exercise (walking, etc.).

  • Able to lift 20 pounds unassisted.

  • Working long hours between breaks may occasionally be required.

  • Must be able to drive regionally to various Health First locations.

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Clinical Quality Improvement Advisor - Quality Administration

Health First