Clinical & Quality Assistant, Emergency

Responsibilities

Under direct supervision of the professional staff the Clinical & Quality Assistant, Emergency Room performs certain non-complex duties related to patient care and functioning of the unit. The Clinical & Quality Assistant, Emergency Room functions to support the staff assisting with clerical duties along with delivery of patient care to varied age groups while providing a calm, caring and clean environment.

Essential Functions Include:

• Assists other members of the healthcare team to deliver safe, appropriate, and quality patient care

• Assists with or provides basic nursing care in order to help the nurse meet the activities of daily living for the patient

• Assists with patient mobility needs including turning, positioning, transferring, and ambulation of patients as directed, using appropriate and proper body mechanics and assistive devices

• Maintains safe patient environment

• Responds to emergency situations within the scope of their training and performs under the direction of the nurse

• Performs vital signs, including use of automatic blood pressure machine as directed by nursing staff

• Under the direction of the nurse, provides basic skin care to prevent skin break breakdown and maintain or improve skin integrity

• Answers call bells and responds to patient requests within their scope or communicates patient needs to the nurse

• Transfers and moves patients via wheelchair, bed, or stretcher to appropriate locations within the hospital

• Possesses and demonstrates working knowledge of equipment in order to ensure a safe environment

• Maintains open communication with department staff and accepts direction to ensure a safe environment

• Understands and respects patients' rights to privacy and dignity in order to maintain patient confidentiality

• Ensures that equipment and supplies considered essential are functional, safe, and readily accessible in order to provide a safe environment

• Performs department specific maintenance duties as appropriate to department

• Acts as a patient advocate to ensure safe, appropriate, and quality patient care

• Adheres to standards of practice for infection control and universal precautions

• Assists with communication between the Department Manager, House Supervisor, and unit staff regarding the 24-Hour Report, admissions, transfers, and bed availability to operationalize department activities

• Answer phone, faxes request for patient information and physician discharge instructions to primary care providers per HIPAA guidelines

• Organizes, maintains, and updates departmental files and records in an accurate manner to provide for timely and efficient processing of information

• Copies and faxes records in a prompt manner according to established medical records policy in order to fulfill requests from appropriate sources

• Assumes responsibility for ordering and restocking supplies necessary for efficient operation of the department within budgetary parameters.

Schedule: 11:00 am

• 11:30 pm, every third weekend, every other holiday.

Qualifications

Education and Experience:High School Diploma/GED, required

Licenses and Certifications:Basic Life Support (BLS), provided upon hire

Benefits:• Medical, Dental, Vision Insurance for full time and part time• 403B• Pension Plan• On-site discounted Child Care Center• Tuition Reimbursement up to $5250 per year• Free Life Insurance• Free Parking• Paid Time Off• Sick Time• Flexible Spending Accounts• Employee Referral Bonus

Responsibilities 11:00 am

• 11:30 pm, every third weekend, every other holiday