Clinical Program Coordinator - Radiology

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The University of Miami is currently seeking a Clinical Program Coordinator to work at Desai Sethi Medical Center in Miam. The incumbent is responsible for monitoring the imaging dashboards, which tracks the status of imaging studies and reports. This includes reviewing the dashboard for potential problems, such as delays in reporting, expediting STAT cases, and communicating with radiologists and other healthcare providers to ensure that imaging studies are processed and reported in a timely manner.

In addition, the coordinator will assist in monitoring the performance of artificial intelligence (AI) algorithms used in the radiology department to generate preliminary imaging results. This includes reviewing AI-generated reports for accuracy and completeness, identifying any potential errors, and communicating with radiologists, technologists, referring physicians, and other healthcare providers to ensure that AI is being used safely and effectively to coordinate care and convey results to patients.

The Clinical Program Coordinator will also work with the radiology team to develop and implement policies and procedures for the use of AI in radiology and the overall imaging dashboards and provide general oversight to daily program activities in support of the University's mission.

CORE JOB FUCNTIONS

1.Evaluates program effectiveness, analyzes results, and recommends appropriate action.

2.Coordinates program activities with other program, department or staff activities, ensuring optimum efficiency.

3.Trains, develops, and empowers staff to effectively perform their jobs.

4.Acts as a main point of contact for project funders, advisors, speakers, and participants, and recruits program participants, members, and volunteers.

5.Develops cooperative relationships with patients and families by projecting a positive image and creating a professional atmosphere.

6.Develops program communications and promotional literature for distribution, including newsletters, brochures, and flyers.

7.Prepares periodic reports, financial statements, and records for management or outside agencies.

8.Maintains patient confidentiality as well as the confidentiality of hospital business information.

9.Oversees the maintenance of established supply levels in unit and supply rooms.

10. Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

The Clinical Program Coordinator plays a critical role in the Radiology Department, overseeing the imaging dashboards, monitoring AI algorithm performance, and supporting various clinical operations. This individual is responsible for ensuring the efficient processing and reporting of imaging studies, collaborating with healthcare providers, and contributing to the safe and effective use of artificial intelligence (AI) in radiology.

The Clinical Program Coordinator will also work with the radiology team to develop and implement policies and procedures for the use of AI in radiology and the overall imaging dashboards and provide general oversight to daily program activities in support of the University's mission.

Patient Data protection and Compliance:

• Protect sensitive patient medical records by strictly following HIPAA protocols.

Imaging Dashboards and Reporting:

• Monitor imaging dashboards to track the status of imaging studies and run pending reports (include draft status, pending signatures).

• Contact film library for missing images

• Identify and address potential issues, such as delays and expedite STAT cases.

• Communicate effectively with radiologists and healthcare providers to ensure timely reporting.

• Update Productivity log daily

• Create reports for leadership based on requests

Pending Imaging Reports:

• Follow up/act upon pending imaging reports for inpatients and outpatients across all UM facilities. Facilitate prioritization request, e.g. STAT/VIP, patient at clinic. CT Lung Screening & Calcium Scoring

• Merging of folders IT ticket as requested by Faculty

• Second Opinions-Create accession #

• Asking for reports to be finalized

• Addendum to a report

• Run 90 days report for all pending studies for leadership

• Run OBS report twice daily and ensure reports are finalized

• Other critical findings and workflow

• Run case logs for Residents and Fellows from MPower

Coordination with Radiologist and Ordering Providers

• Utilize QGenda Schedules to direct calls to radiologists for clinical matters.

• Assist radiologist by contacting ordering providers for peer-to-peer consultations.

AI Algorithm Performance:

• Assist in monitoring AI algorithms used in the radiology department.

• Review AI-generated reports for accuracy and completeness.

• Collaborate with radiologists, technologists, and referring physicians to ensure safe and effective AI utilization.

Policy Development AND Oversight:

• Work with the radiology team to develop and implement policies for AI use and imaging dashboards.

• Provide general oversight of daily program activities in alignment with the University's mission.

Clinical Support

• Provide support for AIDOC, OBS, OCC, STAT/VIP reads, PCAF, via Haiku/Physician direct

• Provide support to the clinical operation for the Radiology Department, covering 8 divisions with a total of 100 faculty.

• Monitor dashboards and review radiology reports for accuracy, including those for AIDOC and PCAF.

Weekend Coverage and Technical Support:

• Provide Saturday coverage for all Clinical Coordinators.

• Input tickets with the PACS Team for UM workstations across all sites.

• Assist with expediting imaging interpretation requests, particularly STAT cases using PowerBI and Epic.

Communication Management:

• Answer and monitor incoming phone calls and emails related to clinical studies.

• Manage the Departmental Clinical email account, ensuring timely and accurate responses.

• Message Faculty using Haiku

Tickets:

• Responsible for opening UM IT/PACS tickets for the Department

• Combine MRNs when duplicated

• Replace reports back into filter when deleted

• Merge of filters at Radiologist request

Research Support

• Maintain research databases (if applicable).

• Identify cases for research projects (if applicable).

Training Support

• Require access and training on relevant systems and dashboards, including PowerScribe, Epic/UChart, Haiku, QGenda, AIDOC, mPower, PACS, PCAF, Team Play by Siemens, Performance Bridge by Philips in addition to new applications as they are added to the Organization.

Adherence to Policies and Additional Duties

• Adhere to University and unit-level policies and procedures, safeguarding University assets.

• Complete all additional duties as assigned in a timely fashion.

CORE QUALIFICATIONS

Education:

Bachelor's degree preferred

Experience:

Minimum 2 years of relevant experience

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H6