Clinical Product Specialist (Nyc/ Long Island)

Medtronic Inc. Nassau , NY 12123

Posted 7 days ago

Careers that Change Lives

The Practice ClinicalProduct Specialist (PCPS) is a field-based position primarily responsible forthe implementation and training of Medtronic Gastrointestinal & Hepatology (GIH)practice customers and potential customers on clinical indications andapplications for the GIH product portfolio in partnership with sales. The PCPSwill serve as the customer facing clinical product expert responsible fordeveloping greater customer depth in both product and clinical understanding. The PCPS team may also be required to helpsupport and launch other products that may be developed, sold or promoted by theGIH division in the practice setting. Additionally,the PCPS is required to be continuously responsible for developing their personalgreater depth of knowledge to serve as the clinical experts for the company. By doing so, the PCPS can convey thisinformation in an effective manner to help support optimal utilization of the practiceportfolio to the widest range of healthcare providers possible.

A Day in the Life

ClinicalEducation

  • Provideclinical product demonstration and clinical education to targeted accountsthrough 1:1 and group interactions to increase customers' understanding and proficiencyof Medtronic GIH product portfolio in the practice. Lead post-sales activities, includingimplementation, product education, in-servicing, and ongoing support for

Medtronic GIH products

Planning& Execution

  • Support sales strategy; working with salesteam to achieve business plans and drive utilization of the products

  • Support sales team efforts in lead generationand pre-sale clinical evaluations and demonstrations of products to demonstrateclinical value in the practice setting

  • SupportMarketing and sales by appropriately communicating customer feedback, fieldproduct performance and competitive intelligence, as required for currenttechnologies and product launches

  • Partner with sales to bring awareness aroundcustomers who could benefit from extended coverage through servicecontracts/plans to new and existing hospital customers

  • Collaborateand share best practices and other key insights with other PCPSs to helpsupport them, their regions, and maximize the entire team's effectiveness andefficiency as well as support and train newly hired PCPS team members

Administrative

  • ThroughSalesforce.com (SFDC) update account information regarding installation,in-service and training records, per corporate guidelines and establishedstandard operating procedures

  • Consistentlyperform administrative responsibilities, such as: expense reports, activityreports, and other business requests

Performall online trainings within assigned timelines demonstrating proficiency.

MITGBUSINESS DESCRIPTION

TheMinimally Invasive Therapies Group (MITG) is part of Medtronic plc, the globalleader in medical technology. We are committed to ongoing breakthroughdevelopments in leading-edge technology, unrivaled service and support, anduncompromising leadership. From advanced energy-based surgical devices todecades of experience across areas of respiratory care, we offer unmatchedclinical and economic value through our range of market-leading brands. Ourtrusted technologies deliver performance and inspire confidence through acomprehensive approach that takes every element of a patient's health intocareful consideration.

Must Have: Minimum Requirements

  • Bachelors degree required

  • Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience

Nice to Have

  • Demonstrated ability toarticulate highly technical information to a diverse audience

  • Ability to troubleshoot basictechnical issues that may occur with any of Medtronic GIH Portfolio of products

  • Ability to establish and maintaingood working relationships with all functional areas

  • Ability to multi-task and workindependently

  • Good computerskills with specific skills in Microsoft Office: Power point, Excel, and Word

  • 4-year College Degree with

Preferred with a Nursing Degree, or Certificate or License in the HealthcareField

  • Experience in the healthcarefield

  • Professional education andtraining experience

  • Demonstrated success in workingin a team setting and matrix managed environment

  • Excellent interpersonal, writtenand verbal communication skills with individuals at all levels in business

  • Strong organization and timemanagement skills

  • Ability to apply principles oflogical or scientific thinking to a wide range of intellectual and practicalproblems

  • Usually inconjunction with an account manager, oversee successful execution of regionaland local educational courses

About Medtronic

Together, we canchange healthcare worldwide. At Medtronic, we push the limits of whattechnology, therapies and services can do to help alleviate pain, restorehealth and extend life. We challengeourselves and each other to make tomorrow better than yesterday. It is whatmakes this an exciting and rewarding place to be.

We want toaccelerate and advance our ability to create meaningful innovations - but wewill only succeed with the right people on our team. Let's work together toaddress universal healthcare needs and improve patients' lives. Help us shapethe future.

Physical Job Requirements

Thephysical demands described within the Responsibilities section of this jobdescription are representative of those that must be met by an employee to successfullyperform the essential functions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.

  • Whileperforming the duties of this job, the employee is regularly required to be independentlymobile.

  • Theemployee is also required to interact with a computer and communicate withpeers and co-workers.

  • Otherexamples: Able to lift 50 pounds, Able to view items through microscope,Extended periods of time doing computer-based work

  • Ability to travel overnight toclient facilities by auto or aircraft 50-75% of the time including some weekendtravel

  • Ability to install equipment on-site.May be asked to set up exhibit displays at tradeshows.

EEO STATEMENT:

It is the policy of Medtronic to provide equal employmentopportunity (EEO) to all persons regardless of age, color, national origin,citizenship status, physical or mental disability, race, religion, creed,gender, sex, sexual orientation, gender identity and/or expression, geneticinformation, marital status, status with regard to public assistance, veteranstatus, or any other characteristic protected by federal, state or local law.In addition, Medtronic will provide reasonable accommodations for qualifiedindividuals with disabilities.

This employer participates in the federal E-Verify program to confirm theidentity and employment authorization of all newly hired employees. For furtherinformation about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

DISCLAIMER:

The above statements are intended to describe the general natureand level of work being performed by employees assigned to thisclassification. They are not intended to be construed as an exhaustivelist of all responsibilities, duties and skills required of employees assignedto this position.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)


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Ideal candidate can live in any Northeast metro area (Long Island/NYC, Boston, Providence, Hartford, Cincinnati,Columbus, Pittsburgh, Philadelphia, Baltimore, DC) A Day in the Life People Management * Set direction and manage activities, deliverables, and deadlines of direct reports to meet strategic business needs * Hold weekly one-on-ones with direct reports * Provide ongoing feedback to direct reports * Facilitate the Medtronic annual performance management process, including regular professional development conversations * Co-travel with direct reports to assess capabilities and provide feedback and coaching * Maintain a bench of future potential PCPS candidates * Adjust team resources to cover open territories * Collaborate with sales management to ensure alignment of teams * Any other actions required by management Clinical Education * Provide clinical product demonstration and clinical education to targeted accounts through 1:1 and group interactions to increase customers' understanding and proficiency of Medtronic GIH portfolio in the practice. Lead post-sales activities, including implementation, product education, in-servicing, and ongoing support for Medtronic GIH products. Planning & Execution * Support the sales strategy; working with sales team to achieve business plans and drive utilization of the products * Support sales team efforts in lead generation and pre-sale clinical evaluations and demonstrations of products to demonstrate clinical value in the practice setting * Support Marketing and sales by appropriately communicating customer feedback, field product performance and competitive intelligence, as required for current technologies and product launches * Partner with sales to bring awareness around customers who could benefit from extended coverage through service contracts/plans to new and existing hospital customers * Collaborate and share best practices and other key insights with other PCPSs to help support them, their regions, and maximize the entire team's effectiveness and efficiency as well as support and train newly hired PCPS team members Administrative * Through Sales Force. Com (SFDC) update account information regarding installation, in-service and training records, as per corporate guidelines and established standard operating procedures Other duties as assigned by Director to support the team MITG BUSINESS DESCRIPTION The Minimally Invasive Therapies Group (MITG) is part of Medtronic plc, the global leader in medical technology. We are committed to ongoing breakthrough developments in leading-edge technology, unrivaled service and support, and uncompromising leadership. From advanced energy-based surgical devices to decades of experience across areas of respiratory care, we offer unmatched clinical and economic value through our range of market-leading brands. Our trusted technologies deliver performance and inspire confidence through a comprehensive approach that takes every element of a patient's health into careful consideration. Must Have: Minimum Requirements * Bachelors degree required * Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience Nice to Have * Demonstrated ability toarticulate highly technical information to a diverse audience * Ability to troubleshoot basictechnical issues that may occur with any of Medtronic GIH Portfolio of products * Ability to establish and maintain good workingrelationships with all functional areas * Ability to multi-task and work independently * Good computerskills with specific skills in Microsoft Office: Power point, Excel, and Word * Management or supervisoryexperience * Professional education andtraining experience * Nursing degree or a certificateor license in the healthcare field * Experience working in GI and/orwith physician practices * Demonstrated success in workingin a team setting and matrix managed environment * Excellent interpersonal, writtenand verbal communication skills with individuals at all levels in business * Strong organization and timemanagement skills * Ability toapply principles of logical or scientific thinking to a wide range ofintellectual and practical problems * Usuallyin conjunction with an account manager, oversee successful execution ofregional and local educational courses About Medtronic Together,we can change healthcare worldwide. At Medtronic, we push the limits of whattechnology, therapies and services can do to help alleviate pain, restorehealth and extend life. We challengeourselves and each other to make tomorrow better than yesterday. It is whatmakes this an exciting and rewarding place to be. Wewant to accelerate and advance our ability to create meaningful innovations -but we will only succeed with the right people on our team. Let's work togetherto address universal healthcare needs and improve patients' lives. Help usshape the future. Physical Job Requirements The physical demandsdescribed within the Responsibilities section of this job description arerepresentative of those that must be met by an employee to successfully performthe essential functions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions. * Whileperforming the duties of this job, the employee is regularly required to beindependently mobile. * The employeeis also required to interact with a computer and communicate with peers andco-workers. * Otherexamples: Able to lift 50 pounds, Able to view items through microscope,Extended periods of time doing computer-based work * Ability to travel overnight toclient facilities by auto or aircraft 50-75% of the time including some weekendtravel Abilityto install equipment on-site. May be asked to set up exhibit displays attradeshows. EEO STATEMENT: It is the policy of Medtronic toprovide equal employment opportunity (EEO) to all persons regardless of age,color, national origin, citizenship status, physical or mental disability,race, religion, creed, gender, sex, sexual orientation, gender identity and/orexpression, genetic information, marital status, status with regard to publicassistance, veteran status, or any other characteristic protected by federal,state or local law. In addition, Medtronic will provide reasonableaccommodations for qualified individuals with disabilities. This employer participates in the federal E-Verify program to confirm theidentity and employment authorization of all newly hired employees. For furtherinformation about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees DISCLAIMER: The above statements are intended todescribe the general nature and level of work being performed by employeesassigned to this classification. They are not intended to be construed asan exhaustive list of all responsibilities, duties and skills required ofemployees assigned to this position. Medtronic Inc. Nassau NY

Clinical Product Specialist (Nyc/ Long Island)

Medtronic Inc.