Careers that Change Lives
The Practice ClinicalProduct Specialist (PCPS) is a field-based position primarily responsible forthe implementation and training of Medtronic Gastrointestinal & Hepatology (GIH)practice customers and potential customers on clinical indications andapplications for the GIH product portfolio in partnership with sales. The PCPSwill serve as the customer facing clinical product expert responsible fordeveloping greater customer depth in both product and clinical understanding. The PCPS team may also be required to helpsupport and launch other products that may be developed, sold or promoted by theGIH division in the practice setting. Additionally,the PCPS is required to be continuously responsible for developing their personalgreater depth of knowledge to serve as the clinical experts for the company. By doing so, the PCPS can convey thisinformation in an effective manner to help support optimal utilization of the practiceportfolio to the widest range of healthcare providers possible.
A Day in the Life
Medtronic GIH products
Support sales strategy; working with salesteam to achieve business plans and drive utilization of the products
Support sales team efforts in lead generationand pre-sale clinical evaluations and demonstrations of products to demonstrateclinical value in the practice setting
SupportMarketing and sales by appropriately communicating customer feedback, fieldproduct performance and competitive intelligence, as required for currenttechnologies and product launches
Partner with sales to bring awareness aroundcustomers who could benefit from extended coverage through servicecontracts/plans to new and existing hospital customers
Collaborateand share best practices and other key insights with other PCPSs to helpsupport them, their regions, and maximize the entire team's effectiveness andefficiency as well as support and train newly hired PCPS team members
ThroughSalesforce.com (SFDC) update account information regarding installation,in-service and training records, per corporate guidelines and establishedstandard operating procedures
Consistentlyperform administrative responsibilities, such as: expense reports, activityreports, and other business requests
Performall online trainings within assigned timelines demonstrating proficiency.
TheMinimally Invasive Therapies Group (MITG) is part of Medtronic plc, the globalleader in medical technology. We are committed to ongoing breakthroughdevelopments in leading-edge technology, unrivaled service and support, anduncompromising leadership. From advanced energy-based surgical devices todecades of experience across areas of respiratory care, we offer unmatchedclinical and economic value through our range of market-leading brands. Ourtrusted technologies deliver performance and inspire confidence through acomprehensive approach that takes every element of a patient's health intocareful consideration.
Must Have: Minimum Requirements
Bachelors degree required
Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience
Nice to Have
Demonstrated ability toarticulate highly technical information to a diverse audience
Ability to troubleshoot basictechnical issues that may occur with any of Medtronic GIH Portfolio of products
Ability to establish and maintaingood working relationships with all functional areas
Ability to multi-task and workindependently
Good computerskills with specific skills in Microsoft Office: Power point, Excel, and Word
4-year College Degree with
Preferred with a Nursing Degree, or Certificate or License in the HealthcareField
Experience in the healthcarefield
Professional education andtraining experience
Demonstrated success in workingin a team setting and matrix managed environment
Excellent interpersonal, writtenand verbal communication skills with individuals at all levels in business
Strong organization and timemanagement skills
Ability to apply principles oflogical or scientific thinking to a wide range of intellectual and practicalproblems
Usually inconjunction with an account manager, oversee successful execution of regionaland local educational courses
Together, we canchange healthcare worldwide. At Medtronic, we push the limits of whattechnology, therapies and services can do to help alleviate pain, restorehealth and extend life. We challengeourselves and each other to make tomorrow better than yesterday. It is whatmakes this an exciting and rewarding place to be.
We want toaccelerate and advance our ability to create meaningful innovations - but wewill only succeed with the right people on our team. Let's work together toaddress universal healthcare needs and improve patients' lives. Help us shapethe future.
Physical Job Requirements
Thephysical demands described within the Responsibilities section of this jobdescription are representative of those that must be met by an employee to successfullyperform the essential functions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.
Whileperforming the duties of this job, the employee is regularly required to be independentlymobile.
Theemployee is also required to interact with a computer and communicate withpeers and co-workers.
Otherexamples: Able to lift 50 pounds, Able to view items through microscope,Extended periods of time doing computer-based work
Ability to travel overnight toclient facilities by auto or aircraft 50-75% of the time including some weekendtravel
Ability to install equipment on-site.May be asked to set up exhibit displays at tradeshows.
It is the policy of Medtronic to provide equal employmentopportunity (EEO) to all persons regardless of age, color, national origin,citizenship status, physical or mental disability, race, religion, creed,gender, sex, sexual orientation, gender identity and/or expression, geneticinformation, marital status, status with regard to public assistance, veteranstatus, or any other characteristic protected by federal, state or local law.In addition, Medtronic will provide reasonable accommodations for qualifiedindividuals with disabilities.
This employer participates in the federal E-Verify program to confirm theidentity and employment authorization of all newly hired employees. For furtherinformation about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
The above statements are intended to describe the general natureand level of work being performed by employees assigned to thisclassification. They are not intended to be construed as an exhaustivelist of all responsibilities, duties and skills required of employees assignedto this position.
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)