Clinical Operations Trainer

Irhythm Technologies Houston , MN 55943

Posted 7 months ago

About iRhythm:

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable biosensing technology with powerful cloud-based data analytics and machine- learning capabilities. Our goal is to be the leading provider of first-line ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm's continuous ambulatory monitoring has already put over 1 million patients and their doctors on a shorter path to what they both need answers.

About this role:

iRhythm is currently seeking an experienced Clinical Operations Trainer in our Houston office. Our work environment is fast-paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today!

Specific job responsibilities include:

  • Using "best practices" in instructional design and delivery, develop all materials and implement programs for the ongoing delivery of training to the Patch team

  • Develop and implement a department-wide learning strategy, including the appropriate adoption and integration of e-learning solutions

  • Manage the newly hired Patch Trainees through the training period and facilitate their successful completion of all training modules in order that they achieve defined competency levels

  • Develop and implement the "Open Lab", and manage all related activities on an ongoing basis

  • Partner with Managers to create and deliver the appropriate curriculum to ensure Patch Tech competency and advancement within and between competency tiers

  • Develop and maintain a program of accredited training modules that meet CEU requirements for Patch staff

  • Coordinate training events

  • Assist in recruiting and hiring

  • Ability to demonstrate and receive feedback from internal team members on applications and operations of iRhythm's products and systems

  • Ability to be flexible in a dynamic environment with varying hours including some nights and weekends

  • Assist service/engineering team in determining if problems are clinical or technical in nature.

  • Phone and internet-based continuous training for remote based Zio Patch team members

About you:

  • Small group facilitation experience is preferred

  • Must have experience with in-depth arrhythmia interpretation skills

  • Excellent one-on-one and group presentation and communication skills

  • Ability to use a variety of learning/training concepts and principles, along with knowledge of adult learning

  • Excellent analytical and communication skills with the ability to communicate complex clinical content in an easy to understand manner

  • Ability to administer formal training classes in the adult arena

  • Ability to travel a minimum of 10-20% of time

  • Demonstrated computer agility - candidate must be willing and able to work with computers including the following applications: Outlook, Word, PowerPoint, Excel and Windows.

What's in it for you:

This is a full-time position with competitive salary package and excellent benefits including medical, dental and vision insurance, paid holidays and paid time off.

iRhythm also provides additional benefits including 401K (w/ company match), an Employee Stock Purchase Plan, annual organizational/cultural committee events and more!

FLSA Status: Non-Exempt

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.

Make iRhythm your path forward.

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Clinical Operations Trainer

Irhythm Technologies