The Clinical Nurse Navigator serves as the coordinator for the care of patients in their specific specialties. The Navigator is responsible to provide support, education, referrals, coordination of care, and other assistance to the patient and their family prior, during, and following their healthcare experience.
The position is responsible for facilitating integrated care through communication with strategic members of the interdisciplinary team, collaborate to provide staff education and works closely with patients, families and members of the health care team to optimize patient satisfaction and achieve optimal outcomes. The Navigator will coordinate efforts between physicians, healthcare administration, family, community resources and staff while tracking the progress of the patient throughout their continuum of care.
The Navigator is a member of the Women, Infants and ChildrenService line that coordinates with patients, providers, community resources andagencies and other caregivers to assure high quality care for patients. An understanding of the continuum of obstetric care and accessing appropriateresources for the best outcomes is a major focus for this role. Whileacting as a positive agent of change, the coordinator will work closely with
Directors, childbirth educators, inpatient nurse managers, community agencyrepresentatives and clinic office staff. The coordinator will beresponsible to develop and implement an evidence based communication andeducation strategy for the Women's Resource Center, will participate inpertinent Community Needs assessments and collect and maintain report data for
Community Health Needs Assessment (CHNA). The Navigator will beknowledgeable of prenatal, intrapartum and postpartum care and the needs ofpatients and families at each of these stages. By cultivating existingreferral sources and developing new partnerships, the Coordinator will beresponsible for developing and implementing high quality programs to assureaccess to early and appropriate prenatal care, referral and support for highrisk pregnancies and referral and support for identified medical andpsychosocial risks to a healthy pregnancy and newborn period.
Required Certification in Related Specialty must be obtained within the first 6 months if not current.
Certifications and LicensuresRequiredRN (Registered Nurse)State of FloridaRequiredNurse Specialistwithin 6 months
Acute CareOr2 years
Related FieldPreferred 5 years Maternal Health
Specific SkillsRequiredCritical thinking skills
RequiredCustomer service skills
RequiredWritten and verbal communication skills
RequiredWork with a team
RequiredAdministrative and clerical skills
RequiredComputer skills appropriate to position
RequiredKnowledge of regulatory standards appropriate to position
RequiredMedical terminology use and understanding
RequiredProcess improvement skills
RequiredAnalytical SkillsRequiredCollect, analyze and organize data in appropriate report formats
Baycare Health System, Inc