Dartmouth-Hitchcock Concord Manchester , NH 03101
Full-time, 40-hour per week position
The Clinical Nurse is an engaged and credentialed member of the Professional Nursing Organization and is responsible for autonomous practice directed by the professional tenets of the practitioner, leader/decision maker, scientist and transferor. The Clinical Nurse is responsible for utilizing the nursing process to provide evidence-based care and to continuously monitor and evaluate practice to ensure safe passage of patients that is in the best interest of the populations served. They provide compassionate and professional nursing within the Otolaryngology Department.
1.Handle inbound/outbound calls from patients, families, and internal/external customers.
2.Maintain confidentiality, HIPAA and PHI compliance
3.Asks appropriate questions to get the information needed to make an accurate assessment, using the nursing process and critical thinking.
4.Documents all conversations with patients, families, and internal/external customers to maintain a comprehensive medical record.
5.Provides clear instruction and education to patients via the telephone.
6.Evaluates and determines if emergency care is needed, or if the patient can be seen in the doctor's clinic.
7.Collaborates with physicians via electronic medical record, face to face, or the telephone to discuss patient care needs.
8.Maintains and contributes to a collaborative, professional and ethical work environment.
9.Actively participates in team meetings and engages in the department process development.
10. Communicates appropriately and clearly with departmental managements, co-workers and callers and exhibits willingness to master new work routines and methods.
11. Meets expectations for performance based on compliance with all departmental standards, policies, and procedures with training and education, management of the workload, disaster planning, attendance, adherence, and quality standards.
12. Performs other duties as required or assigned.
Graduate from an accredited Nursing Program required.
Bachelor of Science Degree in Nursing (BSN) with 1 year of experience.
Associate Degree (ADN) prepared nurses with 2 years' experience.
All Associate Degree (ADN) prepared nurses must commit to completing a BSN or higher nursing degree within 10 years of their hire date.
Licensed Registered Nurse in New Hampshire required.
Basic Life Support (BLS) Certificate required.