Clinical Manager - PSR & ICM

AllHealth Network is growing! We are seeking motivated individuals to be a part of our Psychosocial Rehabilitation (PSR) Services and Intensive Case Management Teams in the full-time (40 hours a week) position of Clinical Manager to lead the day-to-day operations and clinical oversight of all assigned programs. If you are passionate about what you do and want to make a difference, please apply!

Programs:

PSR:

The Psychosocial Rehabilitation Program (PSR) is an evidence-based program that supports adults experiencing significant life stressors in developing the social, emotional, and intellectual skills needed to live a meaningful life. PSR's multi-disciplinary team assists people in coping with life challenges through therapy, education, independent living skills, social support, and linkage to community resources and supports. Services are available at the Wellness Center in Littleton, Parker-Dransfeldt, and Castle Rock offices.

ICM:

Intensive Case Management is an interdisciplinary team-based approach to the provision of treatment for individuals with severe mental illness and often co-occurring substance use disorders. Therapeutic interventions focus on promoting symptom stability, increasing coping skills, social skill development and community integration. Intensive Case Management focuses on low staff to client ratios, outreach, services brought to the client, and practical assistance in a variety of areas. Services may include wraparound care navigation to assist individuals with connection to community resources, skills training to help increase independent living, coordination of care with relevant supports, individual and family therapy, substance use counseling and psychoeducation.

Job Purpose:

Responsible for the day-to-day operations and clinical oversight of all assigned programs.

Goals and Objectives:

• Contribute to the financial health of the organization by ensuring that all programs function within their specified budgets.

• Monitor clinical outcomes and program fidelity to ensure that high-quality and evidence-based interventions are being delivered and that clients are improving.

• Promote staff growth and development through ongoing supervision and coaching of supervisors and team leads. Ensure that all assigned clinical staff receive the supervision, training and coaching required to impact positive clinical outcomes.

Duties and Responsibilities:

• Work collaboratively with Program Director or VP to develop and execute the scope of work, key program metrics and outcomes and clinical expectations of the team and overall program.

• Provide regular coaching, supervision and administrative oversight for staff in order to achieve program metrics and professional growth and development opportunities.

• Promote an atmosphere of team building and positive communication with an emphasis on team based care as a core concept of service delivery.

• Work with supervisors and team leads to ensure that staff within programs have the tools to do their job in a way that promotes safety and contributes to programmatic success.

• Audit procedures, schedules and charting to ensure the guidelines in place support the operation of the program, staff and clinical outcomes. In coordination with QIC and Program Director lead process improvement projects as indicated.

• Work in collaboration with Program Director and Human Resources Director to oversee hiring, disciplinary action, coaching and performance evaluations for assigned staff.

• Develop and maintain positive, collaborative and solution focused relationships with community partners. Participate in difficult case consultations, developing creative solutions and problem solving when Behavioral Health concerns require systemic solutions.

• Function as an Ambassador of AllHealth Network promoting positive communication, training and marketing to the community at large.

• Contribute to the positive financial health of the organization by assisting with the development of the program budget and ensuring that day to day operations and spending fall within the approved budget guidelines. Work with supervisors and team leads to hold staff accountable to productivity standards and to ensure that all staff utilize correct billing codes and processes.

• Enhance professional growth and development by participating in specialized training.

• Attend and participate in all required departmental meetings, assigned committee meetings, organizational leadership and other community meetings as delegated.

• Follow all AllHealth Network policies and procedures

• Complete all required trainings as listed in Relias Learning (both online training and face-to-face training) within required timelines

• Perform other duties as required within the scope of the position and the experience, education and ability of the employee.

Key Technical Skills and Knowledge:

Education:

• Master's degree in behavioral health field (Social Work, Clinical Psychology, Counseling)
• Clinical licensure required: LPC, LCSW, LMFT and a LAC

Experience:

• 3 years related experience in a mental health setting. Supervision experience required.

Skills/Knowledge:

• Must demonstrate competence in clinical assessment, diagnosis and therapeutic interventions with ability to transfer knowledge to others.

• Knowledge of and experience with managed care and behavioral health rules and regulations.

• Knowledge of and experience with business operations and financial management preferred.

• Experience with program development and evaluation and metrics.

• Broad base of knowledge regarding evidence based and promising clinical practice.

• Possess a high level of understanding of community resources, treatment options, funding options, and special programs.

• Advanced written and oral communication, decision making and problem solving skills, efficient time management with multi-tasking ability.

• Excellent interpersonal skills, the ability to work independently and as part of a team; collaborating with other internal and external teams.

• Ability to build, engage and motivate teams; understanding and utilizing team approach to care delivery.

Salary: $75,000 - $93,500 annually

The base salary range represents the low and high end of the AllHealth Network salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, merit, and the ability to embody the AllHealth Network mission and values. The range listed is just one component of AllHealth Networks' total compensation package for employees. Other rewards may include short-term and long-term incentives as well as a generous benefits package detailed below.

Benefits & Perks for Employees Working 30 hours or more:

First, you would be joining on of Denver's Top Places to Work! We are honored to receive this amazing designation and we know it is recognition from our engaged staff who believe they are taken care of, listened to, and believe they are part of something bigger.

Our facility is approved by the Colorado Health Service Corps (CHSC), and we offer our employees the opportunity to participate in our Loan Repayment Program. Additionally, we provide a comprehensive compensation and benefits package which includes:

• Positive, collaborative team culture

• Competitive compensation structure

• Medical Insurance, Dental Insurance, Basic Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts

• Retirement Savings 401k, company match up to 50% of the first 6% contributed

• Excellent Paid Time Off & Paid Holidays Off

• Additional Benefits

AllHealth Network is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.