Clinical Liaison

JOB SUMMARY

Promote and facilitate inpatient referrals to Good Shepherd Rehabilitation Network, assess referrals for appropriateness and build positive relationships with referral sources.

ESSENTIAL FUNCTIONS

DEVELOPS REFERRAL BASE

Maintains a thorough knowledge of facilities, products, services and acuity trends.

DEVELOPS RAPPORT WITH POTENTIAL PATIENTS, THEIR FAMILIES OR SIGNIFICANT OTHERS

Serves as a rehabilitation consultant, with attention to rehabilitation potential, therapy progress, discharge plan and feasibility and special equipment needs.

DEVELOPS AND MAINTAINS RELATIONSHIPS WITH REFERRAL SOURCES

Tracks referral sources and responds appropriately to negative trends.

PROVIDES OUTCOME DATA

By providing potential patients and referral sources with the most up to date outcome information for GSRN and demonstrating the ability to clearly explain how GRSN ranks against our competitors.

IDENTIFY APPROPRIATE LEVEL OF CARE

By gathering all pertinent information that will assist in identifying if the potential patient is appropriate for IRF level of care.

COMPLETES ALL REQUIRED PRE-ADMISSION SCREENING DOCUMENTATION

By determining that services are appropriate, reasonable and necessary.

By providing recommendations as to appropriate level of care and assisting case managers with precertification.

EDUCATOR

Educates potential patients, families or significant others, referral sources, hospital personnel, external payers and external case managers as to rehabilitation program benefits and services.

MAINTAINS QUALITY SERVICE

Demonstrates positive communication between customers at all times.

Maintains high ethical standards.

CONTRIBUTES TO TEAM EFFORT

Provides information necessary to facilitate referrals and subsequent admissions.

Serves as a contact person for the rehabilitation team, internal admissions team, clients and external sources to enhance outcomes.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Diploma in Nursing, or any clinical program Associates Degree required. Clinical program Bachelor's degree preferred.

Work Experience

2-4 years of nursing, therapy, or case management experience required

Knowledge of acute rehabilitation preferred

Licenses / Certifications

Driver's License required

Licensed Practical Nurse (LPN), Registered Nurse (RN) or Registered Respiratory Therapist (RRT) license strongly preferred