Clinical Liaison (Cl)

Description

Baptist Memorial Rehabilitation Hospital is proud to be recognized by Newsweek as the #1 Rehabilitation Hospital in Tennessee. A career at Baptist Memorial Rehabilitation Hospital, a 64-bed inpatient acute rehabilitation hospital operated jointly with Lifepoint Health and Baptist Memorial Health Care, is more than a job. It's a chance to be a vital member of an interdisciplinary team caring for people in the Memphis area who need continued care to recover completely. You have specialized skills and our patients in Germantown, and the surrounding area, need them! If you are an enthusiastic individual seeking an environment dedicated to superior patient care and an organization with a strong mission to serve our community, we invite you to apply!

Our Benefits:

• Tuition assistance/reimbursement

• Expansive benefit package including PTO plan, 401k + Match, and insurance coverage

• Professional development and advancement opportunities

• Targeted approach to career development

• Strong interdisciplinary teamwork opportunities

• Superior quality patient outcomes

• Supportive leadership and culture

What you will do in this role:

Assist and coordinate in-take and pre-admission screening process.

Perform on-site (typically in referring facility) clinical judgment to determined appropriateness of patient for admission.

Communicates to patients and families rehabilitation and facility options. Communicates to patients determined appropriate for admission the patient's expectations and requirements for participation.

Secures information relating to patients resources and benefits.

Demonstrates knowledge of growth, development, and the aging process for the planning and delivery of age-appropriate care.

Functions as initial contact for external case management and discharge planner personnel with payors and hospital facilities.

Completes face to face, in-service education contacts to physicians. And face-to-face, in-service educational contacts to case managers, and other professionals.

Inform and educate physicians, case managers, and other decision makers about the Hospital and acute rehabilitation services.

Performs market analysis, market research and development and implementation of marketing and business plans.

Assists in developing the annual market plan for the facility.

Develops marketing plans for assigned programs, which includes market analysis and financial feasibility studies.

Assists the various departments of the facility with new business and marketing plans.

Continuously monitors the effectiveness of new and existing marketing plans.

Represents the facility with business leaders, physicians, the community and the media.

Demonstrates excellent interpersonal skills within the facility and with the public.

Communicates appropriately and clearly to the Director of Business Development and the marketing staff.

Consults other departments, as appropriate, to collaborate in regards to marketing and business plans.

Demonstrates the ability to be flexible, organized and function under stressful conditions.

Consistently completes all assignments in a timely manner, is thorough and appropriately detailed.

Qualifications

Clinical Licensure required

Bachelor's degree preferred

Previous marketing/sales experience preferred

Previous clinical experience preferred with demonstrated skills in clinical assessment and EMR systems.

Formal Sales Training preferred

Valid driver's license and clean driving record

Excellent oral and written communication and interpersonal skills.

Baptist Memorial Rehabilitation Hospital strives to maximize the health, function, and quality of life of those we serve through comprehensive physical medicine and rehabilitation programs. Uniform Data Systems (UDS) named our rehabilitation hospital a Top Performer in 2018 and 2019. This award recognizes rehabilitation hospitals in the nation who perform in the top 10 percent for clinical outcomes. Our rehabilitation programs provide ongoing care and specialized treatment to patients throughout their recovery journey. We offer customized, intense rehabilitation tailored to the individual needs of those recovering from stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation, and orthopedic injury. We are accredited by The Joint Commission and CARF-accredited for our Comprehensive Integrated Inpatient Rehabilitation Program and our Stroke and Brain Injury Specialty programs.