Wentworth-Douglass Hospital Dover , NH 03821
Wentworth-Douglass Hospital (WDH), a subsidiary of Massachusetts General Hospital, is currently recruiting for a full-time Clinical Lead RN (or LPN) for our Dover Family Practice in Dover, NH. Reporting to the Practice Manager, some responsibilities may include:
Acts as a liaison between clinical staff and practice manager/providers to include representing clinical staff needs to the practice manager/providers, as well as practice manager/provider needs to the clinical staff, in order to ensure successful clinical operation.
Maintains clinical supplies and equipment to include overseeing clinical staff member responsible for ordering of medical supplies.
Coordinates provider schedules and patient appointments, which includes training clinical staff on the use of the practice management software and maintaining clinical staff knowledge of scheduling guidelines as dictated by the providers.
Assists providers and clinical staff, as necessary, in assisting with clinical issues, coordinating patient tests, etc.
Complies with and enforces all established WDHS policies, procedures and protocols as well as any department-specific policies and procedures as they relate to the job functions of the clinical staff.
Assists the Practice Manager in interviewing and selecting clinical candidates for employment
Leads, plans, attends and actively participates in clinical meetings, provider meetings and hospital-wide committees or meetings as requested
Assists Practice Managers in reviewing Press-Ganey Patient Satisfaction Survey results on at least a quarterly basis.
Assists and makes recommendations to the Practice Manager in the preparation of the annual clinical budget including all clinical capital purchases.
Implements processes that will facilitate and improve the team's efforts to manage and improve clinical outcomes for selected patient populations, other PI projects identified within the office.
In the absence of the manager, review all employee and provider timesheets for accuracy.
Ensures clinical staff meet or exceed clinical competencies to function at the top of their license.
Wentworth-Douglass Hospital is a recipient of the gold seal of approval by the Joint Commission and Healthgrades 2017 Outstanding Patient Experience Award. For four years in a row, Wentworth-Douglass has achieved the Healthgrades Outstanding Patient Experience Award. This distinction recognizes Wentworth-Douglass as among the top 5 percent of hospitals nationwide.
Office Hours: Monday Friday; 8:00AM 5:00PM
Medical, Dental, Vision
Robust Earned Time Accrual
Shift Differential for Nights, Weekends & Holidays
Flexible Spending Accounts
Disability Income Protection
Identity Fraud Protection
The Works Fitness Center Discounts
Paid Community VolunteerismRequirementsMinimum Experience Required:
3-5 years of medical office experience
Experience as clinical leader; previous clinical coordinator role or equivalent, primary care with pediatric experience preferred.
Minimum Education Required:
Minimum Licensure Required:
OrganizationDover Family Practice
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR