Clinical Intake Coordinator

Refresh Mental Health Trevose , PA

Posted 2 months ago

Springfield Psychological is a premier mental health private practice with locations throughout Pennsylvania, New Jersey, and Delaware. We are seeking full time Insurance Intake Coordinator to join our outstanding family and make Springfield their home at our centrally located office in Springfield, PA.

We continually strive to achieve a culture of warmth, friendliness, and professionalism. Springfield Psychological has provided excellent service in the community for over 30 years and we strongly that a great workplace culture is the key to any successful group practice, and so it is something we work on every day achieving a culture of warmth, friendliness, and professionalism. Springfield has been awarded by the Pennsylvania Psychological Association as one of THE psychologically healthy workplaces. Our culture encourages a spirit of collegiality and opportunities to connect with other providers throughout all our practices.

The ideal Intake Coordinator will represent Springfield Psychological while speaking with prospective patients who seek psychological and/or psychiatric services. The Intake Coordinator is responsible for matching the prospective patient with the most appropriate clinician based on the needs of the patient, as well as, verifying insurance and financial responsibilities of the patient, managing a high volume of phone calls and patient referrals from Primary Care Practices, and working successfully on a high functioning team!


Desired Experience and Requirements:
  • Experience working in a medical or behavioral health office highly desirable

  • Thorough understanding of insurances, including verifying insurance status and reviewing patient financial responsibility based on their plan coverage

  • Ability to handle high volume of phone calls in a professional, service-oriented manner

  • Excellent interpersonal skills with an energetic personality are a must for this position as this position interfaces with our clients on a routine basis

  • Ability to manage change in an optimistic manner

  • Ability to ask questions when help is needed and offer suggestions to complete work effectively and efficiently

  • Ability for critical thinking when issues or concerns are raised

  • Ability to manage multiple tasks and re-prioritize tasks

  • Proficiency with Electronic Medical Record (EMR), Navinet billing software and Microsoft Office products, including Outlook, Word, Excel, etc.

Competencies:

  • Ability to maintain confidentiality and act in accordance with HIPAA regulations required

  • Strong communication skills, specifically exhibiting empathy when interacting with patients over the phone

  • Ability to work in a team setting, upholding the mission and values of Springfield Psychological in your interactions with both colleagues, clinicians, and patients

  • Attention to detail, ensuring accuracy and completeness of work, with an eye for process improvements and efficiencies

Springfield Psychological is a proud member of the Refresh Mental Health network. Refresh provides outstanding operational support, infrastructure, and resources to allow clinicians to focus on what they do best providing exemplary care to clients. This partnership allows us to offer additional resources and operational support while maintaining our local identity and leadership.

Refresh Mental Health is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Human Resources Coordinator

Suez

Posted 3 weeks ago

VIEW JOBS 9/24/2021 12:00:00 AM 2021-12-23T00:00 Contract type Regular / Permanent WHO WE ARE SUEZ in North America operates across all 50 states and Canada with 6,700 employees dedicated to environmental sustainability and smart and sustainable resource management. The company provides drinking water, wastewater and waste collection service to 6.4 million people on a daily basis; treats over 600 million gallons of water and over 450 million gallons of wastewater each day; delivers water treatment and advanced network solutions to 16,000 industrial and municipal sites; processes 55,000 tons of waste for recycling; and rehabilitates and maintains water assets for more than 4,000 municipal and industrial customers. The company is a subsidiary of Paris-based SUEZ. WHAT YOU WILL BE DOING This Human Resources Coordinator report to the HR Employee Services Leader and will support the NAM HR team and its initiatives. As a member of the HR Employee Shared Services team the HR Coordinator's duties include but are not limited to: Responds to employee inquiries Provides general support to HR Management including Word, Excel, PowerPoint, Filing, and Organization Manages Confidentiality Agreements With guidance from HR Managers, updates Job Descriptions Manages HR File Room Manages DocuSign Process for HR Centralized coordination of HR related legal documents Coordinates the hard copy I-9 files and assists with related audits and activities Coordinates transition from paper to electronic filing Creates and Manages employee data reports supporting both internal requests and external compliance Researches HR related issues Assists with special projects and initiatives, including benefits open enrollment Processes invoices WHO WE ARE LOOKING FOR Five or more years of related experience Advanced Microsoft Word skills Intermediate Excel & PowerPoint skills Exceptional attention to detail Strong verbal and written communication skills. Ability to multitask and function in a fast paced, dynamic environment. Self-motivated, quick to deliver, and a team player Effective problem-solving skills The ability to interface with employees at all levels of the organization. Desire to learn Useful Skills or Abilities: BA with a focus on Human Resource Management is a Plus Advanced Excel skills, including creating Pivot tables and utilizing the V lookup feature is a Plus Experience processing payroll for mid-size, multi-location, employer Experience Administering Benefits with an understanding of a variety of benefits plan designs. Basic understanding of payroll and benefit compliance. PHR certification is desirable We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants are encouraged to apply without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability. BU: NAM Suez Trevose PA

Clinical Intake Coordinator

Refresh Mental Health