The clinical informatics specialist will be responsible under the supervision of the Director of Quality and Outcomes for handling customization, configuration and the setting-up of new elements related to the EMR system that is clinical in nature. The clinical informatics specialist will also be responsible for training clinical staff on how to use the EMR system including workflows, navigation, and on all new add-ons. The clinical informatics specialist will work closely with all Mary's Center staff particularly with the clinical team and may also work closely with the quality assurance and outcomes team.
Essential Duties and Responsibilities:
Translates clinical workflows and patient care into evidence-based clinical documentation systems.
Serves as the bridge between clinicians and information technology professionals to assure clinical applications are utilized efficiently to maximize the capability and functionality of the investment.
Expert in needs assessment, design, selection, build, training, support, and ongoing optimization of clinical applications and the electronic documentation of patient care.
Works closely with the Mary's Center medical staff to incorporate workflows into system design and keeps current on new system releases and functionalities that will improve system acceptance and usage and strengthen the clinician-patient relationship.
Provides one on one or small group training sessions to staff members when required.
Creates EMR training documents for use by organization staff and provides EMR training to all new staff that will use EMR system.
Assists in EMR system upgrades
Setups user accounts and installs EMR application on computer terminals
Configures elements within the EMR to ensure proper utilization Builds custom data fields in the EMR system as required
Works with the clinical and other teams to build custom elements, such as templates and order sets
Works with data analysts to assist with meeting of quality measures.
Participates in meetings as required by the supervisor.
Runs reports in eCW for the purpose of EMR optimization and maintenance.
Supports medical team in completing the implementing all required elements for Meaningful Use under the HITech Act.
Works with the EMR administrator to conduct periodic maintenance of the EMR application including but limited to reconciling labs to the correct provider, ensuring electronic faxes and prescriptions are going out appropriately, and ensure messaging system is working effectively.
To perform the job successfully, an individual should demonstrate the following competencies:
Time Management Organizational Skills Communication Proficiency Technical Capacity Initiative Adaptability Dependability
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience Requires a degree and work experience in a clinical discipline: nursing (preferred), pharmacy or laboratory science, (2) years of experience in clinical informatics, customer support, and training in EMR systems, and 2 years of experience working with MS office applications, and EMR application management. A thorough understanding of client/patient confidentiality issues/HIPAA compliance/regulations is essential. Some understanding of SQL servers and SQL procedures are preferred. Previous experience with Electronic Medical Records systems, specifically eCW, or application support would be a definite advantage.
Reasoning Ability Ability to apply common sense understanding to carry out moderately complex, multi-step instructions and make appropriate independent decisions as necessary.
Physical Demands Regularly required sitting; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment Mostly in a typical office setting with quiet to moderate noise level. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a full-time position, and hours of work and days are Monday through Friday, 9 a.m. to 5 p.m. however afterhours project work is sometimes required. This position requires local travel between clinic sites.