CLINICAL INFORMATICS SPECIALIST
Current Location: Elmhurst Business Operations Center. Note: this position will eventually relocate to a building located off I-88 by end of 2019.
Responsible for assessing EMR understanding and usage with providers and clinical staff. Develop and modify user work flows to incorporate best practices within the EMR. Planning and conducting clinical education programs. Developing, recommending and modifying departmental policies and procedures as relates to the EMR.
1.Assesses, develops, implements, manages and educates on information systems within the ambulatory physician offices
2.Leads, plans and controls projects within a set timeframe. Utilizes project management tools
3.Responsible for training providers and staff to fully utilize functionality and develop personalization within the EMR.
4.Educates staff and providers on population health module in EMR
5.Assists with start-up operations of all new physician practices and provides clinical support during EMR go-live.
6.Works closely with Epic Ambulatory Educator to oversee purposeful content of training classes.
7.Subject matter expert on operations workflow which includes; designing, building, developing and analyze workflow.
8.Works closely with Director of Clinical Operations and Medical Director of Ambulatory Informatics to plan, research and conduct in-service and continuing education programs necessary to improve technical and professional competence of providers and staff.
9.Assists with EMR software upgrades by working closely with the IS team. Understands the impact of the change on the users and works with the IS team to minimize impact.
10.Collects, analyzes, and interprets data in order to solve problems requiring a professional level of knowledge. Recommends solutions as it relates to the operations, as well as revisions or additions to department objectives, policies and procedures in relation to EMR.
11.Maintains vendor relationships for certain clinical application integration. Explores new opportunities and enhancements of EMR and other vendors and brings them to leadership with recommendations.
12. Serves as a professional resource to service line staff and providers in order to resolve problems through investigation and distribution of current research in relation to computer technology and collaborates with other team members in developing and implementing new processes as needed.
13.Member of the Physician Informatics Committee and various other committees as necessary for reviewing and revising delivery of care systems.
14.Maintains knowledge of current trends and development in computer technology and implications and changes in trends by reading appropriate books, journal and other literature and attending related seminars or conferences. Can easily adapt to changes in the field and educate users.
Education, Experience and/or Skills Required:
Bachelor's degree in healthcare related field or minimum of 3 years working in a clinical arena on EMR implementation, usage, and workflows.
Medical Assistant, Licensed Practical Nurse or Registered Nurse.
Prior experience working in an ambulatory/outpatient clinic setting
Knowledge of the Epic system in the clinical arena.
Excellent communication, presentation, and organizational skills
Exceptional customer service skills
Proficient with Microsoft Office
Epic Care Ambulatory Certification highly preferred
Elmhurst Memorial Healthcare