Clinical Informatics Analyst II

Clinical Informatics Analyst II

Florida Residency Required

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Position Responsibilities:

• Provide support for the clinical information systems in the hospital network

• Serves as a resource person for the daily operational issues of the hospital's clinical systems

• Acts as the key point of contact between clinical leaders (including physicians) and Information Technology clinical initiatives in developmental, implementation and production environments.

• Provides leadership, facilitates and enables the planning, development, maintenance and evaluation of clinical information systems and workflow with representatives of the organization

• Reviews, analyzes, and evaluates user needs and clinical systems.

• Acts as the internal expert on clinical systems functionality and capabilities, and keeps abreast of changes to the base system.

• Documents functional and technical requirements, mapping process flows, documenting test plans, conducting system testing, documenting user manuals and administering training. Work with the clinical customers to understand their requirements, map process models, design technical solutions to satisfy requirements, and complete formal system testing.

• Work with vendors to understand product features and align the MSMC implementation strategy with the vendor's product roadmap. Using this information, educate the MSMC end users on available functionality.

• Monitor system performance and report anomalies, errors, inaccuracies or inefficiencies.

• Collaborate closely with - and communicate between

• IT leadership and the clinical community to provide leadership for clinical systems projects and initiatives.

• Assist in the development of policies and procedures for the usage of clinical information systems.

• Facilitates workflow adoption on new processes

• Testing

• Participates in system testing events by executing scripts

• Accurately documents and reports any noted errors or deficiencies

• Upgrades/Optimizations

• Provides support to department/end users during system upgrade and optimization activities

Projects and New System Implementations

• Executes assigned tasks under the supervision of senior team members/management

• Issue Resolution

• Utilizes system knowledge and available resources to address routine issues

• Downtime Processes

• Actively participates in testing of downtime processes

• Activities may include executing test scripts, working with end users or other tasks to support downtime activities

• Provides support to formal training classes when necessary in the form of proctoring, materials preparation or other tasks as necessary

• Attitude

• Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners and customers in a consistent manner

• Teamwork

• Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner

Qulifications:

• 3-5 years prior experience working in a clinical information systems environment and familiarity with process/performance improvement methodologies; implementing change; risk assessments; and gap analysis, must also have a solid understanding of appropriate clinical workflows, commercially available technology, relational database concepts, and package system implementations

• 5+ years experience as an RN or in clinical area of expertise

• 3+ years Epic software implementation experience

• Bachelor's Degree or equivalent experience

• Epic Ambulatory, Epic Clarity or ClinicDoc certified

• SQL reporting experience preferred

• Florida resident required

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

• Health benefits

• Life insurance

• Long-term disability coverage

• Healthcare spending accounts

• Retirement plan

• Paid time off

• Pet Insurance

• Tuition reimbursement

• Employee assistance program

• Wellness program