Clinical Exercise Supervisor (790)

JOB SUMMARY: Under the direction of the General Manager (GM) of the Hancock Wellness Center, the Clinical Exercise Supervisor is responsible for general oversight, creation and delivery of programs and services, and staffing of clinical programming within the Hancock Wellness Centers. The Supervisor will be responsible for measuring and delivering integrated clinical programs and services, building a team to deliver on those offerings, and coordinating opportunities with key stakeholders within the Wellness Centers as well as across the broader Hancock Health and community system of care.

QUALIFICATIONS:

JOB SPECIFIC CORE COMPETENCIES:

• Member/Patient Engagement ? championing Hancock Wellness Centers? clinical programs to members, employers, the broader community, and other stakeholders

• Innovative Service Delivery/Creation ? assist in the development of clinically-integrated programs and services and own the delivery and reporting on objective quality outcome measures

• Cross-Functional Collaboration ? the ability to work across departments and multi-disciplinary teams to execute on innovative service delivery at scale

• Time and Priority Management ? demonstrates effective time management and project prioritization by effectively managing supervisor responsibilities and completing task with minimal supervision required

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Develops and manages clinically-integrated programs and services ? delivery and implementation, reporting, deployment of value-added technologies/solutions, new program ideation, evaluation, development, and execution

• Utilizes resources and key customers from other hospital departments in conjunction with the medical director?s oversight to develop and adjust programs

• Encourages and tracks program engagement as part of the ongoing member retention strategy, including utilization tracking, identifying low users for review appointments, and providing other member communications

• Works closely with other Supervisors on documenting equipment maintenance, cleanliness, and other operational considerations in the Centers

• Develops and coordinates new employee orientation and is responsible for on-going employee training.

• Works with the GM to develop the annual fitness budget and manages the department to comply with the budget

• Attends weekly management meetings and conducts regular team meetings

• Maintains responsibility for ongoing positive communications with peers, supervisors, and employees, and adheres to all Wellness Center policies

• Follows hospital and department policies and procedures as a role model for and with special attention to attendance and punctuality, confidentiality, dress codes, and display of ID badge

• Functions as MOD as assigned

• All other duties as assigned

EXPECTED BEHAVIORS:

• Ability to work with multidisciplinary, diverse teams and demonstrate initiative, direct and prioritize job functions across multiple departments and mandates, and complete them in a timely manner

• Conducts interactions with patients, visitors, physicians, other associates and the public in a manner consistent with the intent of the hospital?s mission, vision, and values

• Exemplifies corporate values, ethics, and character qualities

• Effective verbal and non-verbal communication

• Exhibits entrepreneurship, business acumen, and pursues growth and cost reduction

• Effective coping skills for stress, life challenges and balance between home and work

• Maintains required level of continuing education for related professional licensure

• and certification

• Effective problem solving and critical thinking

• Excellent professional writing and correspondence skills

• Mastery of keyboarding skills and comfortable with learning new computer skills

• Mastery of relationship-building and cross-functional collaboration

• Excellent knowledge of Hancock Health?s array of service offerings