Clinical Educator

Linde Gas & Equipment Inc. is seeking a Clinical Educator to join our team! The role is based out of home located in Chicago Metro Area. The Clinical Educator position provides clinical, educational and sales support on medical devices. The Clinical Educator interfaces with customers in hospital and other acute care settings. This individual contributor exercises independent discretion and judgment in managing his/her customers and schedule. The Clinical Educator develops, maintains, coordinates and leverages relationships for accounts that result in strong customer relationships and improved profitability at these accounts.

Responsibilities

• Provides clinical and product related training on specific medical devices to customers and prospects including formal in-service support

• Demonstrates operation, use and maintenance of product to prospects

• Provides support to customers on equipment operation, troubleshooting and clinical practices

• Provides scheduled and "on-demand" support to customers on equipment operation, troubleshooting and clinical best practices

• Manages hospital product evaluation process in conjunction with Clinical Sales Manager

• Reports customer feedback, patient outcomes and sales trends

• Monitors competitive activity and maintain competitive intelligence databases for the market /industry segment and/or geographic area.

• Single point of resolution for customer needs for the assigned market /industry segment and/or geographic area accounts.

• Assesses an issue from many different perspectives and arrives at a decision that is in the best overall interest of Linde

• Other duties as assigned

Qualifications

• Bachelor's degree or higher required

• Registered Respiratory Therapist or relevant clinical degree required

• Clinical experience in pediatric and/or neonatal markets required

• 2 years sales support experience preferred

• Strong communication skills, verbal and written

• Group presentation experience preferred

• Must be able/willing to travel 50%

Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at www.lindeus.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.