At Stony Brook Medicine, a Clinical Coordinator is a valuable member of our team, who works closely with assigned physicians and designees to facilitate the care of patients.
Qualified candidates will demonstrate superior communication, customer service excellence, and organization skills while adhering to our high standards in compliance with policies and protocols.
The purpose of the Clinical Coordinator is to establish efficient and timely access for patients to the Smithtown Sleep Center. The Clinical Coordinator will act as a liaison to administrative staff, physicians, designees, and patients to ensure consult, testing, and follow up care is received in an organized and coordinated manner. This individual will serve as a patient resource ensuring high quality of care.
Duties of a Clinical Coordinator - Sleep Disorders Center may include but are not limited to the following:
Serve as a liaison for the physician practices collaborating with designated departmental representative to review and coordinate physician availability and scheduling templates allowing for efficient access of timely patient appointments.
Schedule patient clinic appointments including New Patient Visits, Follow up Visits, and pre- testing appointments for patients per protocols indicated by physicians.
Manage incoming scheduling inquires for the clinic, answer incoming calls to the practice and routing appropriately. Monitor and manage provider line including physician messaging pool.
Confirmation of upcoming patient appointments including sleep studies.
Monitor and manage clinic cancelations and patient re-schedules.
Reminder of patient required co-pay during confirmation calls.
Act as a backup for other office staff in the following areas of responsibility: Assisting with calling insurance companies to verify patients' insurance approval for Sleep Disorders testing. Fax DME scripts to participating DME providers, track DME set ups, review charts for CPAP compliance.
Other duties as requested by the Office Manager, Clinical Operations Manager or Medical Staff.
Associate's degree and at least three years of relevant clinical office administrative experience.
Bachelor's degree. Working knowledge of Cerner Powerchart, IDX Scheduling, InstaMed Co-Pay Collection, and/or Microsoft Suite.
Special Notes: This position will remain posted until filled or for a maximum of 90 days.
An initial review of all applicants will occur two weeks from the posting date. For full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date.
Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions are subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
The selected candidate must successfully clear a background investigation. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services (The hiring department will be responsible for any fee incurred for examination), submit (3) written references, and provide a copy of any required New York State license(s)/certificate(s). Please be advised that failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
The best ideas in medicine start with the best people. At Stony Brook Medicine, our highest calling is to put the power of ideas to work in our patients' lives.
Stony Brook Medicine integrates and elevates all of our health-related initiatives: education, research and patient care. Stony Brook Medicine is Long Island's premier academic medical center. With 603 beds, we serve as the region's only tertiary care center and Level 1 Trauma Center, and are home to the Stony Brook Heart Institute, Stony Brook Cancer Center, Stony Brook Children's Hospital, Stony Brook Neurosciences Institute, and Stony Brook Digestive Disorders Institute.
We also encompass Suffolk County's only Level 4 Regional Perinatal Center, state-designated AIDS Center, state-designated Comprehensive Psychiatric Emergency Program, state-designated Burn Center, the Christopher Pendergast ALS Center of Excellence, and Kidney Transplant Center. It is home of the nation's first Pediatric Multiple Sclerosis Center.
Stony Brook University is an Affirmative Action/Equal Opportunity employer. We are committed to the creation of a diverse and inclusive campus climate. We encourage protected veterans, individuals with disabilities, women and minorities to apply.
This function/position has been designated as "essential." This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at firstname.lastname@example.org.
IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE UNIVERSITY HUMAN RESOURCE SERVICES DEPARTMENT AT (631) 632-6161 OR THE UNIVERSITY HOSPITAL HUMAN RESOURCES DEPARTMENT AT (631) 444-4700.
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