The People Concern Santa Monica , CA 90405
Posted Yesterday
Role: Clinical Case Manager
Reports to: Program Manager
Program: Westside Outreach
Department: Mental Health
Location: Westside Mental Health Office
Schedule: Monday
Friday, 8:00am
4:30pm
Status: Full Time, Non-exempt (Hourly), Non-management
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.
SUMMARY
The Clinical Case Manager will provide field-based services to homeless individuals in Malibu and the Pacific palisades, link them with integrated services, and coordinate mental and recovery services to ensure housing stability and community integration. This individual will assist in general outreach with teams as well as maintain a caseload for ongoing care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assess mental health services needs of clients in the filed
Engage clients in developing mutually agreed-upon goals documented in each client's confidential service plan
Provide crisis intervention and clinical case management services to clients
Provide long-term case management, advocacy, and retention services to housed clients
Develop effective and professional relationships with property owners/managers and housing providers
Develop effective, trusting relationships with clients, with a focus on facilitating their independence and long term-housing stability
Meet with client as often as necessary to provide ongoing support and guidance based upon individual client needs; update goal plan(s) as changes occur, and help to ensure client's retention of permanent housing
Assist client with integration into the community in which they live; assess and provide life skill activities
Meet with client in field as much as possible; at minimum, provide quarterly home visits
Facilitate linkage to mental health, substance abuse and medical services, and vocational resources and provide transportation when needed
Communicate with mental health, substance abuse, and medical provider to ensure continuity of care
Assist clients in maintaining benefits and increasing benefits when needed
Attend and participate in case file, staff meetings, and required training
Provide outreach to housing providers in a timely manner to effectively resolve landlord/tenant issues
Organize documentation in client files and computer database, and complete all charting in a timely manner
Complete services statistics and reports as required by funders
Communicate effectively with housing authorities on behalf of clients
QUALIFICATIONS
Master's degree in a mental health field and a minimum of one years' case management experience
Able to write concise case notes
Outstanding recordkeeping skills
Able to maintain an effective working relationship with community partners and maintain and build professional rapport with staff
Able to read, interpret, and apply complex data collection guidelines and meet reporting deadlines
Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs
Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers
Demonstrated knowledge of issues faced by population served
Committed to improving the community through empowerment and dignity
Skilled in non-violent crisis intervention
Detail oriented with strong time management, organizational, planning, written, verbal, and interpersonal skills
Able to work as part of a team and be highly independent in achieving work duties
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record
EXPECTED BEHAVIORS OF ALL STAFF
Act as a role model
Demonstrate a sense of responsibility
Continuously learn and improve
Acknowledge your own areas of improvement
Hear and provide honest, specific and direct feedback
Create an environment where everyone is welcomed valued and respected
Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
Other details
Pay Type Hourly
Min Hiring Rate $28.85
Max Hiring Rate $28.85
Travel Required Yes
Required Education Master's Degree
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The People Concern