Clinical Care Navigator, New Jersey- Hybrid

Basic Qualifications

• Strong interpersonal and customer service skills with a demonstrated ability to interact professionally with culturally and educationally diverse patients

• High school diploma or equivalent

• At least 1 year of experience as care coordinator, clinical customer service, pharmacy technician, and or other related healthcare experience

• Proficiency in conducting thorough medication reconciliation, detailed documentation, and expertise in implementing medication adherence strategies.

• Willing to travel up to or at least 5% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelors in health sciences or related field or health care background with valid national certification (ex. certified pharmacy technician, medical assistant, etc.).

• Bilingual is ideal.

• Physical requirements adequate to perform the job responsibilities telephonically and potentially within Walgreens Stores or other assigned on-site locations.

• Experience coordinating care in populations that live with chronic complex conditions and health disparities.

• Proficiency in electronic medical records, pharmacy computerized systems, and Microsoft Office Product Suite.

• Experience in an ambulatory care setting with taking medication history.

• In-depth knowledge of prescription drugs, disease states, and health plan formulary management techniques.

• Basic understanding of chronic disease and biometric monitoring for member self-care (e.g., weights, blood pressures, pulse oximetry, diabetes blood sugars, etc.).

Salary Range$21.39 - $32.02 / Hourly