Clinical Care Manager

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Job Type

Full-time

Description

YWCA Dayton, a 24 hours organization dedicated to the elimination of racism and the empowerment of women, seeks an energetic, dedicated person to be an integral part of our team. As a non-Exempt level position, the Clinical Care Manager is passionate about "Making a Difference" in the lives of all within our community. This position is mission oriented and expected to work 40 hours weekly with some evenings and weekend activities. This position is responsible for assuring that treatment plans and related supportive services will be provided to victims of domestic violence and sexual assault as well as residence of YWCA housing programs on a 24-hour per day basis. The client support team will deliver services utilizing trauma informed care and other best practices and protocol.

The Clinical Care Manager is responsible for overseeing therapeutic interventions, crisis stabilization techniques to aid client safety; maintain sensitivity to the needs of individuals, children and families with trauma, assess, orient and facilitate the entry of shelter clients and housing residents; develop a treatment plan, including identifying existing problems and barriers, setting goals and developing an action plan; coordinate and make referrals to appropriate providers and resources; perform diagnostic assessments as needed (LSW/LPC only); provide all other case management and follow-up services for clients/residents; maintain accurate and on-going documentation in individual client files via electronic record-keeping software, forms and reports following contract requirements, agency and department policies and procedures; respond to client/resident emergencies during work hours and when on call; attend agency and department meetings and trainings; perform other tasks as assigned and required by program goals and objectives.

Requirements

EDUCATION & EXPERIENCE:

• Minimum of 5 years social work, human services, mental health, counseling, psychology or related experience; 3 years supervisory, managerial and leadership experience; must have LSW/LPC; must have one year of crisis intervention, domestic violence experience; Bachelor's degree in Human Services or related field; 7 plus years social work, human services experience in lieu of degree.

SKILLS & COMPETENCIES:

• Effective Communication: High-level written and verbal communication skills, with an ability to relate to diverse groups and stakeholders; strong analytical skills, showing empathy; demonstrated interpersonal savviness with strong moral and ethical values towards the mission of the organization.

• Mission Understanding: Demonstrated ability to drive vision and purpose with an understanding and commitment to YWCA USA and YWCA Dayton's mission, vision, history, and programs, demonstrated core values.

• Business Acumen: Demonstrated knowledge and understanding of domestic violence, homelessness and interventions in residential settings; demonstrated ability to handle emergencies.

Commitment to Service:

As a Leader will demonstrate core values in support of the vision, mission of YWCA Dayton by partnering with the President & CEO to deliver service to the community by being responsive to the needs and requests of clients, residents, staff and Board of Directors.

COMPENSATION PHILOSOPHY:

The YWCA Dayton's Compensation Philosophy to review positions annually to determine fair compensation and benefits built on the principles of fairness, performance and market competitiveness. We believe in rewarding our employees for their contributions, aligning their compensation and additional benefit opportunities with the company's goals and mission.

PERKS & BENEFITS:

• Salary range based on qualifications, education and experience

• Health, dental and vision coverage

• Generous PTO and holiday pay

• Life and AD&D insurance; Long Term Disability

• Employee Assistance Program

• YWCA Retirement Fund

• Automatic enrollment upon completion of two years 1,000 hours or more worked per year). Employer contributes 7.5% and YWCA USA contributes 3% to contribute a total of 10.5% of gross pay.

YWCA Dayton

YWCA Dayton is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Applicants must be a US citizen authorized to work for an employer in the US, as sponsorship is not available.

This position is in house only Monday

• Friday (occasional evening and weekends may be required) and not remote at this time. YWCA Dayton operates 24/7 1st, 2nd and 3rd shifts, standard operation hours are 7:30am

• 5:30pm. Applicants must be local with easily accessible transportation. All employment is decided on the basis of competencies, qualifications, merit and business need.

Visit us at www.ywcadayton.org/careers or Human Resources at hr@ywcadayton.org.