Clinical Care Coordinator (Ambulatory Care Services- West Ann Arbor Ob/Gyn Clinic)

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Provide nursing care in a variety of Ambulatory Care settings with primary responsibilities at West Ann Arbor Health Center. This position includes care of adult, pediatric, and obstetrical patients in general medicine, general pediatrics, family practice and specialty settings. Includes but not limited to:

Assessment of patient needs and assist with medical issues related to health concerns.

Manage prescription refill requests and secure patient messages.

Adapts communication style to patients representing diverse personal, professional, cultural, and socio-economic backgrounds.

Uses excellent listening skills to receive detailed information.

Utilize electronic protocol database to assess, educate and document all health information in an accurate and expedient fashion.

Responsive to the needs of a program (hours of operation)

Meets minimum established quality and productivity standards

Knowledge and appropriate use of internal and external resources.

Collaborate with providers when necessary in providing advice or determining disposition for patient.

Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care.

Nurse visits including but not limited to pre-visit planning, medication reconciliation, patient education, and other nurse visits as requested.

Telephone management, patient and family education, assistance with procedures, daily clinic operations management, functional supervision of assistive personnel and other responsibilities as requested.

• This position could involve travel to various locations to all Michigan Medicine facilities.

Expectations of the position:

Demonstrated critical thinking skills through use of the nursing process, excellent problem solving skills, and demonstrated ability to set priorities.

Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.

Demonstrated accountability and dependability including good attendance record with punctuality.

Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.

Nursing Specific Info

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Nursing at Michigan offers a competitive salary with excellent benefits!

Salary range for RSAM Registered Nurses $39.47 - $61.39 / hour

Evening Shift Differential-$3.00 / hour

Night Shift Differential- $4.00 / hour

Day Shift Weekend Differential- $2.90 / hour

Evening Shift Weekend Differential- $5.90 / hour

Night Shift Weekend Differential- $6.90 / hour

Charge Nurse Differential- $1.00 / hour

The benefit package includes:

Excellent medical, dental and vision coverage

2:1 Match on retirement savings and immediate vesting

Generous Paid Time Off Allowances

Robust Tuition and Certification support programs

Large offering of no cost CEs and professional development for advancement

Required Qualifications*

As evidence by interviews, recent performance appraisals, and reference feedback:

• Current license to practice as a Registered Nurse in the State of Michigan

• Required Educational Requirement; applicant must meet one of the following:

Bachelors degree in Nursing OR

Associates degree or diploma in Nursing and a Masters degree or higher in Nursing

• Ten (10) years of RN experience in Labor and Delivery

• Certification in Advanced Fetal Monitoring

• Must have extensive RN experience in OB Triage

NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

RESUME REQUIRED (for both internal & external applicants):

You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

• Experience in Ambulatory Care Nursing

• Pediatric Gynecology experience

• Telephone management experience

• Experience in the specialty of OB

• Sedation credentials

• Emergency Department experience

• Ambulatory Care Certification

• Experience as a charge nurse or equivalent management skills

• Proficiency with typing and electronic health record documentation.

Work Schedule

Hours: 40 hours per week

Days/ Shift: Day shift; Mon ? Fri (possible evenings/weekends/holidays). Hours & Days will vary depending on needs.

Location: West Ann Arbor Health Center

This position requires 100% on site work

Note: All new employees will be expected to float to a designated unit(s) in times of low census.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Selection Process

Michigan Medicine seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and to maintain the excellence of the University. We welcome applications from anyone who would bring additional dimensions to the University's research, teaching, and clinical mission, including women, members of minority groups, protected veterans, and individuals with disabilities. The Department of Nursing, like the University of Michigan as a whole, is committed to a policy of nondiscrimination and equal opportunity for all persons and will not discriminate against any individual because of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

248317

Working Title

CLINICAL CARE COORDINATOR (Ambulatory Care Services- West Ann Arbor OB/GYN Clinic)

Job Title

CLIN CARE COORD COMPETENT-NE

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM WAA-PP Ob/Gyn

Posting Begin/End Date

4/29/2024 - 5/05/2024

Career Interest

Nursing- All Nursing

Nursing- Ambulatory Care and Clinics

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