Clinical Business Operations Manager

The University of Maryland School of Medicine, Department of Medicine - Division of Nephrology is currently recruiting for Clinical Business Operations Manager.

Benefits:

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

Primary Duties:

• Manages the clinical business operations, such as patient scheduling, billing, and medical records (CM), and manages three or more business operations of multiple clinical divisions or department. Manage two (2) or more day-to-day departmental or school business operations: Finance (FIN), Human Resources (HR) and Payroll, Procurement (SSAS), Research Administration (REA), and Facility Planning (FAC). Serves as a liaison between unit and campus central Financial Services, Procurement, Human Resource Services, Facilities and Operations, Sponsored Projects Accounting and Compliance (SPAC), Office of Research and Development, University of Maryland Medical Center/System, Faculty Practice, Inc., or Veterans Affairs Health Care System, and other appropriate central campus units.

• Manage efficiency and productivity by developing, implementing, and coordinating policies and procedures

Implement initiatives that support the long- and short-term objectives. Monitor progress of assignments and projects to ensure success.

• Manage staff in the day-to-day operations for clinical division or department. Ensures work completion within schedule and constraints.

• Manage ongoing functional programs and controls, assessing needs and facilitating improvements.

• Manage facility space allocation and layout, communication services, furniture, fixtures, and equipment design, and planning of facility expansion and/or modification. Act as liaison with Facilities Management to ensure efficient and appropriate facility renovations and upgrades. (PHP)

• Manage the finances of the unit to support strategic initiatives, which includes developing, monitoring, analyzing, forecasting, and reporting on the annual budget, as well as managing effort reporting and funding profiles. (FIN)

• Manages all aspects of the department payroll, such as establishing appropriate checks and balances to ensure payroll and timesheet compliance and accuracy. Generates reports for the general ledger and reconciliation and oversees the administration of payment. Works closely with central Financial Services-Payroll to ensure proper reconciliation and payroll tax compliance (FIN-PR).

• Independently and in collaboration with university human resources managers, guide supervisors in the interpretation and implementation of human resources policies, regulations, procedures, and programs (staff and faculty). Partners with Human Resource Services to resolve complex issues. Assists with setting strategic goals and objectives to continually maintain a staff of well-trained, highly productive, and motivated employees. Recommends skills training, organizational development, and career development training. (HR)

• Manages clinical aspect of a division. Oversees the clinical income of its programs, including coordinating payments from different budget sources, patient scheduling and billing, managing profit/loss statements, managed care contracts and other sources, as well as managing the purchasing of supplies and other expenses. Ensures clinical productivity and develops reports to monitor faculty productivity and relative value unit (WRVU) activity.

• Maintains awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options. Manages faculty licensures, credentials, and training to ensure clinicians complies with campus, state, and federal laws and regulations. (CM)

• As a subject matter expert, manages the grant process from development, review, and submission through the post-award stage. Identifies, develops, and implements procedures/practices to ensure research administration goals and objectives are met while complying with University, federal, state, and sponsor rules and regulations.

• Conceptualizes, develops, and provides ongoing training and education to the department or school to increase institutional knowledge related to grants and contracts. (REA)

• Manage procurement for department to support strategic initiatives, which includes developing, monitoring, analyzing, forecasting, and reporting (SSA).

• Create a cohesive work team that works collaboratively to achieve unit's goals. Manage the recruitment, performance, and training of team members and continually reviews strengths and weaknesses of staff to maintain a well-trained, highly involved, and motivated team. Handle complaints, resolve conflicts, and active in grievances.

• Performs other duties as assigned.

Education: Bachelor's degree in business administration, public administration, finance, marketing, accounting, human resources, or other related field.

Experience: Five (5) years of business-related experience to position required, with at least two (2) years in related clinical environment.

Supervisory Experience: Two (2) years of work coordination and training of staff or direct supervisory or management experience.

Certification/Licensure: N/A

Other: Related experience may be substituted for minimum education.

Knowledge, Skills, Abilities:

Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws.

Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Hiring Range: $111,000 - $124,000 (Commensurate with education and experience)

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at HRJobs@umaryland.edu.

If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.