For 1 in 8 couples, the dream of having a child is often challenged by infertility. It's not something we like to talk about but chances are, someone close to you is struggling with this very issue. At IntegraMed Fertility, we believe that every woman, every couple, deserves compassionate care during the fertility treatment process. Bringing together the latest science and best-in-class service, we are doing everything we can to help them achieve their goals. IntegraMed Fertility owns, invests in and/or provides services to the largest network of fertility clinics in North America. Nearly 1 in 4 fertility treatments takes place at one of our practices.
We are looking to fill an Clinical Applications position based out of our Purchase, NY office.
The position works with home office and practice stakeholders to define project requirements, scope, duration, objectives and funding. Along with operations and application development teams, plans the project timeline and deliverables. The position elicits and documents information system requirements, validating the requirements gleaned with end-users and specifying the requirements in sufficient detail to allow technical designers and developers to accurately deliver software meeting the users' needs. The position must evaluate and encourage stakeholder motivation, resolve conflicts to arrive at a generally acceptable solution, gather practice representatives for discussion of their needs, conduct focus groups or other meetings in order to elicit and refine system requirements to ensure the delivered system will be accepted and useful when developed and delivered. The position documents requirements in forms that facilitate user validation as well as technical execution. The position must understand process improvement methods and have experience in facilitating and designing efficient systems that are highly usable and well integrated with other processes. In addition to requirements documents, the position is responsible for formulating acceptance criteria to be used by the development and QA teams to gauge whether the requirements have been fulfilled and in participating in implementation planning, support and post-go-live evaluation.
Develops and executes test plans for all IntegraMed Fertility Clinical application development and software integration or interfacing projects and upgrades, ensuring the delivered software or application is reasonably defect-free and delivers the functionality required.
1.Knowledge of information system and software development methods and principles.
Keep abreast of changes in the fertility field and their impact on systems
Cultivate awareness of other IT projects which might impact projects currently under consideration.
2.Project planning and execution
Managing issues, risks and requirements
Depending on project ownership and size, participate in or lead creation and refinement of project charter and plan.
Deciding how to monitor and report on requirements gathering activities
Negotiating how to manage change on a project
Assess and estimate participants, resources and time necessary to accomplish requirements discovery, documentation, validation by users and delivery to technical team
Plan discovery meetings, including preparation of meeting agenda, location and materials
Summarize meeting outcomes for participants, stakeholders and management
3.Requirements Elicitation and Documentation
Planning and conducting brainstorming sessions, focus groups, interviews and on-site observations
Documents and analyses current and 'to be' systems and their interfaces
Prototyping systems either on paper or with the help of development resources
Documenting existing systems where documentation is needed for process analysis
Designing and collecting input via surveys and questionnaires where appropriate for determining user opinions
4.Requirements Management and Communication
Promotes agreement between project team and stakeholders on project scope
Communicates progress toward achieving requirements and recommended solutions to stakeholders, home office and requirements process participants.
Baselines 'as is' systems so that improvement can be measured as changes are made
Identifies gaps in current capabilities that create an unmet need; then if change is required, proposes an approach and scope for finding a solution
Builds the case to justify the work needed.
6 . Requirements Specification
Leads the project team towards defining a solution that should meet the agreed requirements
Documents and analyses business, stakeholder, functional, and non-functional (quality of service) requirements
Verifies and validates requirements with practice participants in requirements sessions and also with stakeholders as requirements emerge and refine.
6.Solution Assessment and Validation
Works with the development and IS teams to develop and assess alternative solutions.
Assists stakeholders in selecting the solution which best fits their requirements, including proposing and evaluating alternative solutions
Determines metrics and methods for verifying the implemented solution is/has met its objectives.
Provides advice and support for the implementation and training teams, including authoring or review of release notes and training materials.
Prepares post-implementation review of project success and areas for further improvement.
What you bring to the position:
Familiarity with Healthcare, EMR, and/or HIM workflows.
Knowledge of the Fertility Market
Excellent analytical, troubleshooting and critical thinking skills.
Must be familiar with multiple BA methodologies.
Excellent oral, written and computer communication skills.
Able to clearly articulate complex issues to both technical and non-technical audiences.
Strong customer service orientation with a proactive drive to see issues through to resolution.
Quick aptitude for learning new software.
Ability to quickly/effectively adapt and multitask in a fast paced, varied work environment.
Passionate concern for our Purpose, Vision and Values
Integramed America, Inc.