Clinical Applications Engineer

EMD Millipore Rockland , MA 02370

Posted 3 months ago

Who We Are: EMD Serono is the North American biopharma brand of Merck KGaA, Darmstadt, Germany - a leading science and technology company - focused exclusively on specialty care. For more than 40 years, the brand has integrated cutting-edge science, innovative products and industry-leading patient support and access programs. EMD Serono has deep expertise in neurology, fertility and endocrinology, as well as a robust pipeline of potential therapies in oncology, immuno-oncology and immunology as R&D focus areas.

Your Role: You will configure, install, update, upgrade, maintain and repair and provide training on an innovative suite of medical devices, software and services geared toward the In Vitro Fertilization (IVF) lab. This equipment includes hardware and software components.

Who You Are:

  • BS in Engineering; Electrical or Instrumental Engineering, specifically, preferred; MBA or advanced degree preferred

  • Minimum of 7 years' experience in pharmaceutical/biotech industry

  • Experience with computer based medical devices and/or medical imaging systems in a clinical setting

  • Understanding of the US biotech specialty space and of pharmaceutical and promotional compliance guidelines and regulations required

  • Working knowledge of networking basics- TCP/IP, DNS, DHCP, Wireless Access

  • Working knowledge on the use of calibrated measuring tools such as pressure meters, thermocouple thermometers, flowmeters and multimeters

  • Experience in fertility and/or endocrinology is a very strong plus

  • Experience with different lab setups and workflows, along with experience managing daily tasks of a lab are preferred

  • Understanding of the US biotech specialty space with demonstrated ability to learn and master complex business environments

  • Leading people, without formal authority, a strong plus

  • Demonstrated ability to collaborate effectively with field based teams with a capability to access and influence various functional areas and motivate groups to action a must

  • Ability to train diverse audiences effectively

  • Ability to demonstrative creative and innovative strategies for business success

  • Excellent writing and verbal presentation skills and an ability to translate complex information into succinct and impactful messages successfully with medical professionals at all levels

  • Launch experience a strong plus

  • High proficiency in Microsoft Word, Excel, Outlook, PowerPoint to document and communicate concepts as well as Microsoft software installation and troubleshooting

  • Position requires both domestic and international travel up to 80% of time; preferred East coast location and within reasonable distance from a major airport

Job Requisition ID: 178409

Location: Rockland

Career Level: D - Professional (4-9 years)

Working time model: full-time

Nearest Major Market: Boston

Job Segment: Immunology, Medical, Neurology, Clinic, Endocrinology, Healthcare

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Clinical Applications Engineer

EMD Millipore