Develops and leads integrated solutions for application related technical and business issues. Provides strategic direction on projects and problems.
Leads matrixed teams/projects with substantial resource requirements, risk and/or complexity. Performs critical and highly complex system analysis, design, development, documentation, and configuration. Provides standardization direction for the product aligning the application version and workflow with current standards.
BA/BS degree or equivalent combination of education and experience required. MA/MS degree desired.
Licensures and Certifications
Registered Nurse - CA Licensure required
In-depth experience of healthcare related applications as typically acquired in 9 years.
Demonstrated technical and business experience.
Demonstrated increasingly responsible professional growth.
Experience in consulting with vendors, clients and management.
Strong problem and issue resolution experience.
Expert at specifying user requirements.
In-depth knowledge of industry standards to support business requirements.
Knowledge of health care operations and structure, general requirements in an integrated delivery system, and use of information system applications in the practicing health care environment.
In-depth knowledge of life cycle of application environments.
Mastery of assigned application(s) and broad understanding of integrated systems.
Thorough understanding of hospital inpatient, clinic outpatient operations, and/or financial software along with understanding the technical environment of product lines for which they are responsible.
Ability to be involved in multiple projects at the same time.
Excellent organization skills; ability to prioritize multiple activities and objectives in a rapidly changing environment, and deliver quality service.
Work closely with health care application users, vendors, and technical professionals.
Committed to providing exceptional customer service and responding to user needs in a prompt, courteous manner.
Project management skills.
Strong analytical and critical thinking skills.
Exceptional written, verbal and presentation skills with the ability to communicate complex technical issues in terms clearly understood by technical and non-technical audiences.
Strong skills in word processing, spreadsheet and presentation computer programs, preferably Microsoft.
Able to influence others without direct lines of authority.
Strong collaboration and consulting skills.
Self motivated, self-directed and independent thinking as well as an effective team player.
Ability to take the most highly complex problems, requirements, or strategies; research solutions and take from concept to implementation for desired outcomes.