Clinical Application Analyst

Join on the heart-warming journey with a team that is a top leader in the rehabilitation industry

Encompass Health is the leader in inpatient rehabilitation industry, you'll feel the Encompass Health difference as soon as you join. We collaborate and provide high-quality, compassionate, individualized care for our patients, allowing us time to get to know them and help them achieve their goals during their rehabilitation journey.

Position Purpose

The Clinical Application Analyst provides support for configuration, design, implementation and troubleshooting for clinical applications. Maintains the clinical information system, scheduling system, lab interfaces and assigned projects in inpatient and outpatient sites. This includes participating in all project roll out phases including onsite assessments, designing, building, testing, training and supporting end users. This position develops a comprehensive understanding of the application functionality, reporting capabilities, interfacing and integration associated with clinical applications assigned. The Clinical Application Analyst is able to effectively engage with end users to train, analyze workflows, optimize user experience and promote adoption.

Responsibilities & Tasks

• Trains end users and provides Go Live support.

• Trains and supports end users on powerchart, powerorders/CPOE, pharmnet, powerplans, HIM, XR printing, scanning, IView, HealtheCare, CareTracker, ePrescribe, Dragon dictation/physician documentation, rev cycle/scheduling and other adopted solutions.

• Performs workflow assessments and completes DCWs on time to facilitate design processes.

• Performs comprehensive testing of the clinical systems in both Prod and non-Prod environments.

• Documents all activities and reports findings.'

• Participates in system upgrade activities. Reviews and designs new functionality available, testing, and training.

• Resolves clinical process and content issues associated with the clinical system implementation.

• Serves a subject matter expert on the clinical system recommendations, processes, and content.

• Understands and teaches clinical reporting solutions and options. Understands and teaches clinical reporting solutions such as Discern, Lights On, PowerInsight and others.

• Contributes to needs analyses, uses design tools and develops training materials.

• Leads and plans site education. Promotes and leads the change initiatives required in hospitals to transition from paper-based system to electronic system and continued adoption.

• Participates in on-call rotation to provide ongoing support to end users.

• Guides clinicians in solution demonstrations, design sessions, and end user training. Effectively transfers knowledge to end users.

• Serves as primary contact in the change management process for changes, testing and delivery.

• Gathers data on performance metrics to facilitate review of system effectiveness/efficiency.

• Takes the initiative to advance knowledge of solutions/applications.

• Demonstrates flexibility in transitioning between assigned task/duties including ACE IT Implementation, project work, end user training, design/development testing, troubleshooting, analysis of system adoption/use, scheduling application implementation and support

Qualifications

License or Certification:

• Clinical license preferred

Minimum Qualifications:

• Bachelor's degree preferred in health related field or Health informatics or equivalent experience preferred

• Minimum 2 year experience in a healthcare environment. Rehab experience preferred.

• Experience working in Electronic Health Record environment is preferred.

• Experience in accessing workflow effectively (preferred understanding of rehabilitation workflow).

• One to three years of experience implementing an EMR in an inpatient or ambulatory care setting

• Experience in complex healthcare technology implementations or experience a plus.

• Fully Remote position

Skills and Abilities:

• Oral communication, written communication, fluency in English, active listening.

• Information ordering, deductive reasoning, social perceptiveness, time management, critical thinking.

• Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.

• Ability to work independently without constant supervision.

• Ability to travel up to 80% of the time.

• Strong interpersonal and verbal communication skills, ability to engage staff collaboratively at all levels.

• Strong organization skills with an ability to work independently to complete projects.

• Excellent writing and presentation skills; listening, analytical and problem solving skills.

• Excellent quantitative data analysis and proficiency with relevant software (Excel, PowerPoint, Word, Access).

• Must possess skills in project management, business and clinical process redesign.

A little about us

We're confident you'll see the difference the moment you join our team. Working at Encompass Health means working with a growing national inpatient rehabilitation leader. We're proud of our career growth opportunities and how our team members work together for the greater good of our patients. We've been named one of the "World's Most Admired Companies" and a Fortune 100 Best Companies to Work For Award, among others, which is pretty amazing.

Our benefits start day one

• Affordable medical, dental and vision plans for full-time and part-time employees and their families.

• Generous paid time off that accrues over time

• Tuition reimbursement and continuing education opportunities.

• Company-matching 401(k) and employee stock purchase plans.

• Flexible spending and health savings accounts.

• A community of people who love what they do. Yes, we see that as a benefit.