About HCA Healthcare
Nashville-based HCA Healthcare is one of the nation's leading providers of healthcare services, operating over 180 locally managed hospitals and 119 freestanding surgery centers in 21 states and the United Kingdom. With its founding in 1968, HCA created a new model for hospital care in the United States, using combined resources to strengthen hospitals, deliver patient-focused care and improve the practice of medicine. HCA has conducted a number of clinical studies, including one that demonstrated that full-term delivery is healthier than early elective delivery of babies and another that identified a clinical protocol that can reduce bloodstream infections in ICU patients by 44 percent. HCA is a learning healthcare system that uses its more than 27 million annual patient encounters to advance science, improve patient care and save lives.
The HCA Clinical Services Group is responsible for establishing HCA Clinical Strategic Priorities for HCA to be the recognized leader in care delivery achieving world class outcomes. The CSG purpose is to drive excellent care at scale.
The Clinical Informatics (CI) Systems Governance & Operations team manages and optimizes the EHR across multiple software versions and various vendor platforms in HCA facilities. The CI Clinical Analyst, is a member of the CI Systems Usability team, and will be responsible for the development and maintenance of clinical decision support tools within the EHR.
Reporting to the Manager, Clinical Informatics Systems Optimization this individual will:
Design, test, implement, support, maintain, and/or evaluate new or modified health information systems to support patients, and health care professionals.
Apply health-related, discipline specific knowledge (e.g., clinical care, healthcare operations) to health information technology systems.
Serve as Subject Matter Expert on any requests for new templates or changes in existing content
Manage, track, and document clinical reviews of new content by physician leaders and other clinicians
Manage scheduled maintenance and updating of nursing & physician documentation and evidence based order sets (EBOS), including versioning and synchronization of clinical content updates
Present data formally and informally and facilitate discussion regarding physician ordering and documentation
Jointly, with the help of management, to create quality deliverables and meet stated milestones
Work with IT&S Product Development to assure projects and ongoing maintenance/operations occur on schedule
Work with IT&S Product Development and CSG SMEs to assure end-user education and communication to the field is well documented
Facilitate, lead and document working sessions where operational workflow items are discussed to understand the impact physician ordering and documentation
Participate in HCA-wide work teams to identify best practices and determine options and opportunities for optimization in physician ordering and documentation activities
Provide continual operational support to field operations teams, assisting in troubleshooting issues when necessary and in a timely manner.
Support collaboration of multiple disciplines and working relationships with corporate departments, divisions, and facility leaders.
Cross-coordinate with other HCA solutions or projects, and work with other analysts/specialists/coordinators, leadership, and stakeholders
Support project teams in integrating physician ordering and documentation activities into their project plans
Research new data sources and analytical tools; contribute to new product development and improvement in product delivery and presentation
Ability to participate in multiple activities and tasks simultaneously
Ability to adapt to a rapidly changing environment
Mange existing nursing & physician documentation templates and evidence based order sets (EBOS) to assure that they are up-to-date, accurate, and efficient
Working with IT&S, undertake scheduled template maintenance and develop new templates
Monitor usage to identify opportunities to improve templates
Work within entire organization to proactively communicate items related to physician ordering and documentation activities
Obtain field feedback on usage activities to continuously improve department's outputs
Use and understand EHR workflow functions
Assist team to organize projects using generally accepted project management standards
Support physician ordering/documentation activities of the CSG EHR through participation in team meetings and documentation of work flows
EDUCATION AND EXPERIENCE
Hospital clinical experience as an RN.
Experience with EHRs (Meditech, EPIC, Cerner, etc) documentation and ordering functionality & content
Exceptional communication skills both written and verbal
Able to work effectively with leaders at all levels in an organization
Excellent active listening skills
Problem solving using analytical and critical thinking
Root cause identification skills
Ability to understand and learn clinical and technology workflows
Excellent organizational skills
Advanced computer skills and advanced skills in the use of Microsoft Office suite of products
Ability to learn how to navigate Meditech and other CSG systems