Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Clinical Account Specialist (Chicago, IL) - Biosense Webster

Expired Job

Johnson & Johnson Chicago , IL 60602

Posted 4 months ago

Biosense Webster, Inc., a member of Johnson & Johnson'sFamily of Companies, is recruiting for a ClinicalAccount Specialist to the Chicagoland territory.

Atrialfibrillation (AFIB) is a quivering or irregular heartbeat (arrhythmia) that canlead to blood clots, stroke, heart failure and other heart-relatedcomplications. 20 million people around the world suffer from AFIB each year. Biosense Webster, Inc. is the global leader inthe science of diagnosing and treating heart rhythm disorders. The companyestablished its leadership in electrophysiology with the development of thefirst real-time, 3D cardiac mapping and navigation technology, as well as thefirst electrophysiology catheter. The introduction of the company's CARTO 3System in 2009 revolutionized 3D mapping technology by increasing the accuracy,speed, and efficiency of the cardiac ablation procedure.

As the Clinical AccountSpecialist, you will:

  • Provide expertclinical product and technical assistance and training to physicians and EP LabStaff on the effective use of BWI's systems and catheter equipment (e.g., TheCARTO System and associated software modules and RF generator) during caseprocedures within an assigned geography, and in a manner that leads to meetingand exceeding business goals.

  • Educatecustomers on all BWI products to optimize effective usage by providingtechnical and clinical information and in-service trainings.

  • Collaboratewith peers to share best practices to increase value for customers.

  • Useconsultative selling techniques to identify potential sales opportunitieswithin the account.

  • Createsawareness of BWI solutions and facilitates Territory Sales Manager (TM) contactwith the key decision makers to drive incremental business.

  • Maximizecustomer case support capability through proper planning and schedulingtechniques.

  • Drivecollaboration and maintain consistent, open lines of communication across theassigned responsibilities with the local team/Pod (i.e. TM and other CAS), aswell as the support team (i.e. Ultrasound CAS, FSE, RBD) and other internal andexternal partners.

  • Develop andshare best practices with US Field Sales and Service colleagues and internalpartners.

  • Develop andgrow mutually beneficial customer relationships within and beyond the EP lab,including, but not limited to physicians, nurses and technicians, clinical andhospital administrators and staff.

  • Stay current oncompany products instructions for use (IFU), best practices and technicaltroubleshooting, as well as relevant scientific clinical literature and newproduct information.

  • Prioritize andappropriately respond to requests in a high-stress environment.

  • Maintaincomposure and problem solving focus during stressful interactions.

  • Engage indiagnostic dialogue with multiple internal and external business partners andstakeholders, and formulate solutions based on dialogue and input gained duringsession.

  • Providementoring for new BWI commercial team members as requested.

  • Respond dailyto requests by email and voicemail from customers, practitioners and partners.

  • Performadministrative work, including managing account documentation, compliancetraining requirements, expense reporting, and Company system input.

  • Maintain SafeFleet standards according to Company guidelines.

  • Communicatebusiness related issues or opportunities to next management level.

  • Ensuresubordinates follow all Company guidelines related to Health, Safety and

Environmental practices and that all resources needed to do so are availableand in good condition.

  • Ensure personaland Company compliance with all Federal, State, local and Company regulations,policies, and procedures.

  • Perform otherduties assigned as needed.


Required Qualifications:

  • A minimum of aBachelor's degree, or 4 years of relevant professional work/militaryexperience
  • A minimum of 2years of clinical or technical work experience in a patient care or hospitalenvironment, or completion of the Company's ACAS program
  • A valid

Driver's License

  • Will berequired to maintain advanced clinical knowledge of cardiac ablation and cardioimaging, technical knowledge of EP technology, advancements, and the businesslandscape.

  • Maintainclinical knowledge of healthcare industry, disease states, and therapeutic andinstitutional trends.

  • The ability totravel related to this role is required. Must be willing and able totravel up to 40% overnight locally, regionally, and nationally, sometimes onshort notice.

  • Position requires sitting for extended periods of time,working in a hospital laboratory setting, attending live patient cases, andwearing protective gear (i.e. lead aprons), and willing to work variable hoursto meet patient needs

  • May be requiredto lift up to 60 lbs.

Preferred Qualifications:

  • Electrophysiology/CathLab or EP/Cardiovascular Device Industry experience.

  • Maintaining atleast one of the following industry certifications CEPS (IBHRE), RCES/RCIS

  • Experienceworking with highly complex technical systems and/or working in a criticalpatient care setting.

  • Effective andtimely communicator with co-workers and all levels of patient care team.

  • Self-starterwho performs well with autonomy and can be flexible in a dynamic workenvironment.

  • Problem solverwho can think critically in high pressure environments.

  • Receptive toconstructive feedback and collaborates and works well in team environment.

  • Able to takelarge amounts of data and translate information into actionable insights

  • Hunger forlearning and building new skills

Johnson & Johnson Family of Companies areequal opportunity employers, and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,sexual orientation, gender identity, genetic information, national origin,protected veteran status, disability status, or any other characteristic protectedby law.

Primary Location

United States-Illinois-Chicago


Biosense Webster Inc. (6010)

Job Function

Selling MD&D

Requisition ID

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead Teller Operations Specialist Trainee Chicago Midway Market IL

Jpmorgan Chase & Co.

Posted 3 days ago

VIEW JOBS 1/15/2019 12:00:00 AM 2019-04-15T00:00 Apply Now Lead Teller - Operations Specialist Trainee - Chicago Midway Market, IL Req #: 180113877 Location: Chicago, IL,US Job Category: Branch Banking Job Description: At JP Morgan Chase, we have an obsession for helping our customers, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service. Using the latest banking solutions combined with cutting edge financial technology you'll be front and center representing our brand, and providing superior customer service, to offer our customers the best solutions for their financial needs. If you are passionate about people, helping to improve the lives of our customers through financial solutions, education and advice, and want to join an exemplary team, then join us at JP Morgan Chase. Do you have a passion for helping customers, building relationships and delivering extraordinary customer service? We are looking for energetic, enthusiastic people to be the face of Chase to our retail branch customers. Lead Teller-Operations Specialist who are successful in making referrals may be eligible for monthly incentives. A Lead Teller-Operations Specialist Trainee is responsible for completing the Lead Teller-Operations Specialist Training Program (30 days) and learning the business activities of a Lead Teller-Operations Specialist. Description: As a Lead Teller Operations Specialist on a Branch Banking team, you support the Branch Manager and Tellers to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory banking requirements. Apply these skills to become a Lead Teller Operations Specialist at Chase and help impact the customer banking experience. Responsibilities: You'll contribute significantly to the success of your branch by helping with the following: * Works with the branch manager to set the tone of the branch environment to provide an exceptional customer experience, and a dynamic and engaging culture * Process and assist customers with transactions * Introduce customers to your branch team who will build relationships and assist with specialized financial needs * Make customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week * Support the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards * Assist with scheduling as necessary * In the absence of the Branch Manager or designated banker, you'll be given responsibility to communicate branch priorities throughout the day * Demonstrated ability to make connections, engage and educate customers and refer as appropriate * Strong desire and ability to influence, educate and connect team, partners and customers to technology * Demonstrated leadership abilities and works well in a team environment * Demonstrated proficiency in operations and transaction accuracy * Minimum one year of branch banking experience preferred; Teller and/or Personal Banker experience is a plus * Detail-oriented, organized and ability to multi-task with an ability to follow policies, procedures, and regulatory banking requirements * Some College level or military equivalent strongly preferred; High school degree, GED or foreign equivalent required * Availability to work Branch hours, including weekends and some evenings Jpmorgan Chase & Co. Chicago IL

Clinical Account Specialist (Chicago, IL) - Biosense Webster

Expired Job

Johnson & Johnson