The CAE is assigned a set of moderate to complex clients carrying a strategic project management role. They serve clients as the primary contact for all clinical, formulary related initiatives, financial /rebate and clinical modeling, trend evaluation, clinical business plan development consultation-presentation, implementation and oversight, results evaluation, and follow-up related to the comprehensive management of clinical programs and services issues and initiatives regarding programs and up-sell.
Preferred Location: Ohio, Indiana, Kentucky. This position will be a work from home position.
Leads the up-sell and implementation of clinical program solutions and formulary related programs to clients thru consultative methods and processes (e.g. Client P and T presentations, quarterly/ annual reviews, modeling/ report reviews, etc.) in accordance with client business plans and upon collaboration and coordination with account management team members regarding operational details.
Development, preparation, and presentation of clinical business strategy (formulary, utilization and/or health management strategy) for each client assigned. Acts in concert with assigned Account Executives and Account Management to service all needs of the client.
Continually reviews to detect medication utilization issues related to formulary and drug plan design. Provides analysis via data warehouse query or available report evaluation. Communicates to client's data based explanations for trends and explores opportunities for improvement as necessary.
Shares best practice standards with broader CAE peer audience as well as clients and demonstrates understanding and interpretation of current industry trends and drug information. Participation in process improvement initiatives.
Current U.S. Pharmacist License with 3 years of licensure experience required.
Government Regulated Business (Medicare/Medicaid) experience preferred
Proficiency in using Microsoft applications
Excellent presentation and communication skills required.
Must have the ability to work on multiple tasks, prioritize, resolve complex issues, and have strong project management skills.
Ability to learn multiple internal reporting and analytic tools for client management.
ABOUT THE DEPARTMENT
As a member of the Sales and Account Management team, you're the face of Express Scripts for our clients. Your team is responsible for relationship building, winning new business and retaining clients. You'll educate clients on how our benefit offerings can help them achieve their business goals and make recommendations on products and services to best serve their members.
ABOUT EXPRESS SCRIPTS
At Express Scripts, we dare to imagine a better health care system, and we're driven to make it happen. Where some see obstacles, we see possibilities. We're challengers, difference-makers and opportunity-seekers, united with our partners in pursuit of a simpler, more sustainable system and better health for all.
We have always acted first to take on the toughest challenges. We uniquely partner across the health care ecosystem to uncover opportunities, take action, advance health care and deliver better outcomes like no one else can. We believe health care can do more. We are Champions For BetterSM.
Express Scripts, part of Cigna Corporation, unlocks new value in pharmacy, medical and beyond to further total health for all.