Sibley Medical Center
601 West Chandler
Purpose of Job
This position is responsible for creating a positive first impression to patients, the complete and accurate registration and scheduling for patients and various administrative duties. In addition, is responsible for answering basic insurance questions from patients.
Performs basic receptionist duties to include answering and returning phone calls, retrieving voicemail and maintaining department office equipment and supplies.
Greets and provides courteous customer service to internal and external customers.
Assures accurate processing of patient registration and scheduling.
Scans, files and posts documents into patient charts.
Assures reimbursement through basic insurance processing tasks.
Monitors petty cash.
Coordinates requests for release of medical information.
Performs other duties as assigned.
When functioning as a Clinic Specialist may be required to complete one or more of the following:
Assist with new employee department/clinic orientation.
Assist the Clinic Manager with meetings, meeting minutes and projects.
Facilitate order and inventory processes for the clinic.
Receive or deliver communication on behalf of Clinic Manager.
Serve as a resource to clinic staff in the absence of the Clinic Manager.
Minimum Education/Work Experience/License/Certifications
High school graduate or equivalent
One year of medical office experience or completion of Medical Administrative Assistant/Medical Receptionist Certificate.
Knowledge of basic computer functions and Microsoft Office applications
Ability to perform basic math functions and count money
Ability to respond appropriately to unpredictable situations and diverse patient populations
Ability to work autonomously and as a team
Knowledge of medical terminology
Basic knowledge of insurance information
Ability to multi-task
Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
Click here to review the physical demands of this position
Join an organization that seeks to enhance the lifelong health of the people it serves with a culture that nurtures the whole person- mind, body and spirit. Ridgeview Medical Center will not discriminate against or harass any employee or applicant for employment because of race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, or any other category that may be protected by law.
Ridgeview Medical Center