Clinic Service Representative - 36 Hrs - Days

GENERAL SUMMARY:

Under general supervision follows standard operating procedures for all patient

registration activities including patient reception, face-to-face check in and check out,

preregistration, insurance verification, cash collections, chart reconciliation and patient

discharge. Actively contributes to an organizational culture committed to the highest

degree of service excellence standards to all customer groups.

EDUCATION AND EXPERIENCE REQUIRED:

• High School Diploma or G.E.D. equivalent.

• Required to perform calculations, complete forms, extensively utilize computer

information system.

• Familiarity with clinic environment preferred.

• Demonstrated ability to work with detailed information.

• Requires interpersonal skills to deal effectively both over the telephone and in

person with patients, visitors, medical staff, and other clinic and/or hospital

personnel.

Additional Information

• Organization: Henry Ford Allegiance Hospital

• Department: Digestive Health - East Avenue

• Shift: Day Job

• Union Code: Not Applicable