Clinic Practice Manager II

The Clinic Practice Manager II directly oversees and mentors the Clinical Concierge and Primary Care Nurse Practitioner (this should change to clinic Advanced Practice Provider), is responsible for the operations of modern primary care sites, ensures and maintains operational efforts within the guidelines, policies, and procedures of the modern primary care model. The Site Manager is responsible for the day to day management and oversight of 2 to 3 primary care sites including scheduling of resources, process and equipment excellence, tidiness and appearance of facilities, patient experience, Key Performance Indicators adherence and outcome success, and management and retention of team members. In collaboration with division leadership, establishes and maintains outcomes that meet modern primary care model standards and key performance indicators. The Site Manager has primary focus on the primary care sites under their supervision as well as all aspects of financial, operational, brand, facility, and integration performance. Works in dyad model with the Nurse Practitioners and reports to the Director, Primary Care Operations (replace with Taryn's title- ask her as it may have changed recently)

QUALIFICATIONS

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

LEVEL OF EDUCATION

Minimum: Bachelor's Degree or equivalent experience

YEARS OF RELATED WORK EXPERIENCE

Minimum: Three (3) years of management experience in an primary care or related service.

Experience as front office staff in a medical office setting, including: scheduling, billing, and insurance reimbursement. Experience in a clinical role.