Clinic Medical Office Receptionist

Samaritan Health Services Albany , OR 97321

Posted 7 days ago

JOB SUMMARY/PURPOSE Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner. DEPARTMENT DESCRIPTION The Hematology # Oncology teams at Samaritan Health Services specialize in diagnosing and treating adult cancer patients using chemotherapy, hormonal therapy and biological therapy as well as treating a range of hematologic conditions. We educate patients about their illness, the treatment options and provide supportive care during treatment and into survivorship. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. Experience and/or training with computer applications required. Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred. Experience and/or training with medical/insurance terminology preferred. KNOWLEDGE/SKILLS/ABILITIES Service Orientation

  • Successfully apply knowledge of various resources/models of recovery to assist and care for others.# Clerical

  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.# Confidentiality

  • Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. Time Management#- Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Team Building

  • Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.# Social Perceptiveness

  • Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) WALK - INCLINE LIFT (Floor to Waist: 0#-36#) 20 - 40 Lbs LIFT (Knee to chest: 24#-54#) 0 - 20 Lbs LIFT (Waist to Eye: up to 54#) 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds SQUAT Repetitive SQUAT Static (hold #30 sec) PUSH (0-20 pounds force) PULL (0-20 pounds force) STAND CLIMB

  • STAIRS KNEEL (on knees) REACH - Upward SIT WALK - LEVEL SURFACE BEND FORWARD at waist ROTATE TRUNK Sitting ROTATE TRUNK Standing REACH - Forward MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist

  • JOB SUMMARY/PURPOSE

  • Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner.

  • DEPARTMENT DESCRIPTION

  • The Hematology & Oncology teams at Samaritan Health Services specialize in diagnosing and treating adult cancer patients using chemotherapy, hormonal therapy and biological therapy as well as treating a range of hematologic conditions. We educate patients about their illness, the treatment options and provide supportive care during treatment and into survivorship.

  • EXPERIENCE/EDUCATION/QUALIFICATIONS

  • High school diploma or equivalent required.

  • Experience and/or training with computer applications required.

  • Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred.

  • Experience and/or training with medical/insurance terminology preferred.

  • KNOWLEDGE/SKILLS/ABILITIES

  • Service Orientation

  • Successfully apply knowledge of various resources/models of recovery to assist and care for others.
  • Clerical
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Confidentiality
  • Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
  • Time Management
  • Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
  • Team Building
  • Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
  • Social Perceptiveness
  • Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
  • PHYSICAL DEMANDS
  • Rarely

(1 - 10% of the time)

Occasionally

(11 - 33% of the time)

Frequently

(34 - 66% of the time)

Continually

(67 - 100% of the time)

WALK - INCLINE

LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

CARRY 1-handed, 0 - 20 pounds

CARRY 2-handed, 0 - 20 pounds

SQUAT Repetitive

SQUAT Static (hold >30 sec)

PUSH (0-20 pounds force)

PULL (0-20 pounds force)

STAND

CLIMB

  • STAIRS

KNEEL (on knees)

REACH - Upward

SIT

WALK - LEVEL SURFACE

BEND FORWARD at waist

ROTATE TRUNK Sitting

ROTATE TRUNK Standing

REACH - Forward

MANUAL DEXTERITY Hands/wrists

FINGER DEXTERITY

PINCH Fingers

GRASP Hand/Fist


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