Harris County (Tx) Houston , TX 77020
Posted 3 weeks ago
Position Description
Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation.
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
This is a Grant Funded position.
Brief Position Overview:
The WIC Clinic Clerk performs a variety of clerical duties in support of the WIC Program. The Clinic Clerk provides high-level customer service to program participants and applicants, screens and calculates applicant eligibility, processes program documentation, issues benefits to clients, and participates in community outreach. The Clinic Clerk ensures client satisfaction and meets performance metrics in accordance with State requirements.
Duties & Responsibilities:
Assist clients to complete all necessary forms and documentation. Completes data entry and evaluates eligibility documents for residency, identification, income, and immunizations. Explains WIC Program procedures, use of Texas WIC card and WIC Food Benefits to clients.
Responsible for answering phones, checking in patients, scheduling appointments, and multitasking to assist client flow.
Completes blood iron level check and anthropometric measurement, plotting on appropriate growth charts. Maintains quality assurance standards for calibration of equipment and infection control precautions.
Conducts community outreach, provides referrals for clients needing services not provided by WIC. Makes appropriate referrals to WIC Lactation Consultant.
Conducts Nutrition and Breastfeeding education classes.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Education:
Experience:
Zero (0) to Six (6) months of clerical work or training experience
Zero (0) to Six (6) months of experience in data entry and computers
Licensure:
Knowledge, Skills and Abilities:
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
Excellent communication skills (verbal & written)
Ability to demonstrate good judgment when needed to resolve any client concerns within the scope of practice
Ability to maintain confidentiality when dealing with sensitive information
Core Competencies:
Organizational Leadership
Understands the organizational mission
Understands ethics and public good; is concerned with public trust
Demonstrates respect for the opinions and beliefs of others
Collaboration
Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
Demonstrates a sense of responsibility for the success of the group
Collaborates with others to improve quality and address needs
Innovation
Interpersonal Abilities/Personal Characteristics
Treats others with courtesy, sensitivity, and respect
Behaves in an honest, fair, and ethical manner
Assesses and recognizes own strengths and weaknesses
Uses sound judgment
Self-motivated
Organizes and maintains work environment to allow for maximum productivity
Communication
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences
Education:
Experience:
One (1) year of clerical work or training experience is preferred.
One (1) year of experience in data entry and computers is preferred.
Languages:
General Information
Position Type, and Typical Hours of Work:
Full-Time
Monday
Thursday 8:00 am
5:30 pm
Work Environment:
This job operates in a professional clinic environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
Position requires a high level of movement throughout the facility.
Ability to communicate information and accurately exchange information.
Ability to enter accurate information into the computer system.
Employee must be able to lift supplies 5 lbs. or greater.
Working conditions involve possible exposure to infectious diseases, blood borne pathogens and bodily fluids.
Work Location:
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
BENEFITS
Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-term disability
Employee Assistance Program
Ten (10) days of vacation each year for the first five (5) years of service
Accrual rates increase based on years of service
Eleven (11) County-observed holidays and one (1) floating holiday
Professional development opportunities
Dependent Care Reimbursement Plan
Healthcare Reimbursement Account
457 Deferred Compensation Plan
The following benefits are also available to regular (full-time) employment and may be available to part-time employees:
In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County benefits website:
https://benefitsathctx.com/
01
Which of the following best describes your highest level of education completed as it relates to this position?
High School or GED diploma
Associate Degree
Bachelor's Degree
Master's Degree or higher
None of the above
02
Which of the following best describes your verifiable clerical work or training experience? (To be considered, qualifying experience must be documented in your application's employment history)
Less than six (6) months
Six (6) months or more but less than one (1) year
One (1) year or more
I do not have this experience
03
Please provide details about your verifiable clerical work or training experience. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.]
04
Which of the following best describes your verifiable experience in data entry and computers? (To be considered, qualifying experience must be documented in your application's employment history)]
Less than six (6) months
Six (6) months or more but less than one (1) year
One (1) year or more
I do not have this experience
05
Please provide details about your verifiable experience in data entry and computers. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.]
06
Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.
Advanced
Intermediate
Basic
Entry Level
Not proficient
07
Are you bilingual in English and Spanish? If yes, do you consider yourself fluent?
Yes, I am fluent in both of these languages
No, I am fluent in only one of these languages
No, I am not fluent in either one of these languages
08
This role requires a Valid Driver's License (Texas upon hire) Do you have a Valid Driver's License?
Yes, I have a Valid Texas Driver's License
Yes, I have a Valid Driver's License but understand I must obtain a Valid Texas Driver's License prior to start date
No, I'm not interested
Required Question
Agency Harris County
Address 1111 Fannin St
Ste. 600
Houston, Texas, 77002
Phone 713-274-5445
Website https://www.governmentjobs.com/careers/harriscountytx
Harris County (Tx)