Clinic Business Manager

OUR UNIVERSITY

Cleveland University-Kansas City is a private, non-profit university that has been in existence for over a hundred years and is committed to educating and developing leaders in health promotion. Through our programs and services, we promote the concepts of health promotion and their essential role in achieving good health, maintaining and restoring health, and optimizing human performance.

OUR CULTURE

We are passionately protective of our institutional culture and the relationships we build with our students, patients, employees, and alumni. We are committed to operating with high degrees of integrity and ethics and seek to promote inclusiveness and collaboration in all we do.

Cleveland University-Kansas City supports its employees through a robust employee benefits package. All employees have access to complimentary chiropractic care in our public health center, an on-site fitness center, access to free personal and professional development resources, and the ability to participate in our 401k retirement plan. Full and part-time employees hired to work at least 20 hours per week are offered medical, dental, vision, life, and generous paid time off benefits. We are a Public Service Loan Forgiveness qualifying organization and participate in a tuition exchange program for qualifying employees and dependents.

The Health Clinic Manager will supervise the day-to-day activities of the clinic by handling both clinical and administrative tasks.

ESSENTIAL JOB RESPONSIBILITIES

• Strong knowledge of HIPPA regulations and compliance requirements.

• Ensure compliance with HIPPA regulations and maintain patient confidentiality

• Perform patient insurance and benefits verifications

• Manage claims coding and submission. Manage and track claim denials.

• Post payments and enter explanation of benefits.

• Ensure accurate and consistent financial collections and reporting of individual and insurance payments.

• Oversee financial management, including accounts receivable and payable

• Develop and implement office policies and procedures to improve efficiency

• Manage staff performance including supervising, coaching, corrective action, interviewing, hiring and training new staff

• Coordinate staff schedules to ensure smooth patient flow and optimize patient experience

• Ensure the clinic is following city, state and federal healthcare regulations

• Proficient in administrative tasks, such as updating patient/student records

• Strong interpersonal skills for talking to patients, interns, providers and insurance companies

• Excellent organizational skills with the ability to multi-task and prioritize workload

• Excellent written and verbal communication skills

• Ability to multi-task and manage time well in a fast-paced environment

• Meticulous attention to detail

• Strong analytical and decision-making skills

• Strong leadership skills with the capacity to motivate and inspire a team.

• Knowledge of medical terminology

• Performs other job duties as assigned

MINIMUM QUALIFICATIONS

• 2 - 3 years of experience in a clinic office/healthcare setting

PREFERRED QUALIFICATIONS

• Bachelor degree in business administration, health administration, public health or similar field
• {C}{C}Experience with chiropractic office procedures and administration
• {C}{C}Experience with insurance coding and claims

Equal Opportunity Employer